Ratings based on 1,559 Verified Reviews

4.2 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

last minute Labor Day weekend trip

Posted Sep 7, 2017
Pros: clean room, helpful staff, fast elevator service
Location: secluded section of PCB so if looking for a busy area this would not be the choice for you. Not too far from Pier Park to walk around.
The staff was very friendly and helpful. They actually called a few hours after we checked in to see how things were going. Ice machines are on the 3rd and 5th floors if that matters to you. Room was expensive but we booked only a couple of weeks before Labor Day. There are advertisements in the elevator for a nearby restaurant but we do not recommend the place as we went but waited over 10 minutes without ANY service and left.
Comment from Hotel Management
Sep 13, 2017 by Clay , Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Nice hotel. Easy to get to the beach. No complaint

Posted Sep 5, 2017
We had a wonderful stay. We were pleased with the room size and comfort level. The pool has a bar and is only a quick walk to the beach. Great experience.
Comment from Hotel Management
Sep 13, 2017 by Clay, Hotel Management
Thank you
3 out of 5
by A verified traveler from Atlanta

Just OK

Posted Sep 5, 2017
-Beachfront -Daily housekeeping -Free but disappoing breakfast -Kitchens in room;Limited utensils and cutlery;No dishwasher -Rundown rooms -Free and good speed wifi -Stores and eateries nearby
Comment from Hotel Management
Sep 13, 2017 by Clay, Hotel Management
Thank you
2 out of 5
by A verified traveler from Tennessee

Beds were Comfy

Posted Aug 26, 2017
Pros: Beds were very comfortable. Pool was nice, hot tub could have been hot and cleaned better.
Cons: If you offer Free WiFi, then it should work. We were on the six floor but maintenance said that shouldn't cause slow or no WiFi.
Location: Beach was amazing, kept up well. We were close to Pier Park, a grocery store, a liquor store and much more. Great location.
The beds were comfortable, the maids were very nice. The WiFi was horrible, mostly non-existent and when it did connect, it was extremely slow, so FREE WiFI is a joke!! . I complained three times about the WiFi only to have the staff look at their personal cell phones and say it's working for me. The rooms were small and very old and not kept up like they should be. I think the maids did the best they could getting rooms ready for guests but the owners need to consider upgrading the rooms. Tile had black marks all over, carpeting had stains from previous guests. Balcony was dirty, and looked like it was not part of the cleaning routine. Maids could have vacuumed while doing daily cleaning. The tub drain was so slow after a quick shower I had 3 to 4 inches of water that took about a half hour to fully drain. They did come and fix that issue but I had to inform them about it. On I think it was Tuesday, the hot water coming out of the faucets turned a really dark brown color. I called about this and they said there was nothing they could do and it wouldn't hurt me. The water was clear the next day after the 200 gallon hot water heater was finally drained. Overall it was a 2 star hotel with a 4 star rating. Don't let the good ratings fool you. You will be getting an older room with old appliances that has not been kept up well.
Comment from Hotel Management
Sep 13, 2017 by Clay, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Lafayette, GA

Great getaway destination!!

Posted Aug 25, 2017
Pros: Not overcrowded, great location, friendly staff, comfortable room
Cons: Maintenance cleaning
Location: Great location to Pier Park, walking distance to shops and right around the corner from Buddy's Seafood Market which has the best fresh seafood!
Really enjoyed our stay at the Beachcomber By The Sea. The staff were all very friendly, especially Krystal who welcomed us at check in. She had all of the paperwork ready to go and answered all of our questions. The Beachcomber is in a great location; close to restaurants and shopping. I absolutely loved that the property does not get too overcrowded on the beach like the larger resorts do! The room was very comfortable. My only feedback, which is not really negative, would be to have a more thorough maintenance cleaning while we were there (i.e. vacuuming, fresh sheets, etc). We will definitely stay at the Beachcomber again!
Comment from Hotel Management
Sep 13, 2017 by Clay, Hotel Management
Thank you
2 out of 5
by A verified traveler

Beachcomber

Posted Aug 23, 2017
We were expecting something a little more clean. The kitchen and bathroom floors had not been cleaned properly, there was crumbs on the floor. The breakfast was very simple and nothing warm was served (no meat or eggs or even waffles). The staff were nice
Comment from Hotel Management
Sep 13, 2017 by Clay, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Oxford, Alabama

Nice place to stay

Posted Aug 23, 2017
Nice place on the beach. The room was large enough for everyone go sleep comfortably. The stove could use a little TLC. Some of the dishes in the cabinet was dirty. Otherwise we had a great time during our stay.
Comment from Hotel Management
Sep 13, 2017 by Clay, Hotel Management
Thank you!
3 out of 5
Recommended
for Everyone
by A verified traveler from Tampa

Good Hotel on the beach

Posted Aug 23, 2017
Pros: On the Beach close to pier area
Cons: Parking
Location: Pier and Mall
Good place for plan "B" if you can't get a real Condo to rent
Comment from Hotel Management
Sep 13, 2017 by Clay, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Right on a wonderful beach, pleasant staff

Posted Aug 23, 2017
Pros: llocation and staff
Cons: pull out bed was not that comfortable
Location: Great fish reastaurant around the corner
One night stay but enjoyed the location.If you like a quiet place beachfront,this is it.
Comment from Hotel Management
Sep 13, 2017 by Clay, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from Tallahassee FL

Great stay

Posted Aug 17, 2017
Great getaway for a night. Resonably priced. Very clean room. Palm trees blocked ocean view on second floor.
Comment from Hotel Management
Aug 21, 2017 by Clay , Hotel Management
Thank you