“We love this hotel, haven’t visited in over 3 years. Guess that explains why I wasn’t greeted as a valued Hilton honors member or offer free water. We requested a lower level room but was denied, was told hotel was sold completely out. Our room was very nice as expected, furniture and appliances were clean and well kept. Bed was on the firm side, not plush as expected. Our only complaint during this stay was as we walked around in the room, our socks collected a bunch of hair from the floor. So……
“We love this hotel, haven’t visited in over 3 years. Guess that explains why I wasn’t greeted as a valued Hilton honors member or offer free water. We requested a lower level room but was denied, was told hotel was sold completely out. Our room was very nice as expected, furniture and appliances were clean and well kept. Bed was on the firm side, not plush as expected. Our only complaint during this stay was as we walked around in the room, our socks collected a bunch of hair from the floor. So……
Melanie