“There wasn't a bathroom fan but that was the only thing; not really an inconvenience, just stinky. Otherwise great onsite parking, nice rooms, a helpful and courteous staff, and it's in a great location. The restaurant was fantastic as well.”
“The room that was assigned to me when I checked in, was already reserved by someone else, When I unlocked the door and walked in I noticed someone else’s luggage in the room. Thank goodness no one was in there. The situation could have been dangerous or at the very least, very embarrassing. I immediately reported this to the front desk attendant, and she of course assigned me to a different room, but she did little in the way of apologizing.”
“The least Hyatt-like of any Hyatt ever. The room with high ceiling and huge windows (no view even on 5th floor) was nice enough, but the service was awful and breakfast was abysmal. Valet was MIA, front desk clerk in jean jacket, eating nacho cheese dip at the desk, barely made eye contact and the room type I prepaid for wasn't cleaned (checked in after 6 pm). Made us feel like an inconvenience. Apparently we interrupted her snack...”