Ratings based on 260 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Great hotel at an afforable pricePosted Oct 11, 2015
Location: Close to everything - restaurants, shopping, etc.
The breakfasts were outstanding and included with the room. Omelets made to order along with everything else. Our 6 year old grandchild said, "this isn't just a hotel, it's a resort. She loved it when the staff gave her fish food to feed the huge koi in the many indoor ponds. She also liked the glass elevators.
for Everyoneby A verified traveler from Colorado
Posted Sep 8, 2015
Even though the hotel seemed a little older you can tell in the rooms especially overall the atmosphere was nice the pool was a great breakfast was amazing and the rooms are spacious
for Everyoneby A verified traveler from Treviso
Bellissima strutturaPosted Sep 6, 2015
Hotel monto curato con uno stile particolare e giardino interno stupendo. Camere molto grandi con zona relax con divano , frigo , microonde . Per un soggiorno a Phoenix è ideale.
for Familiesby A verified traveler from Hermosillo
FamiliarPosted Sep 5, 2015
Pros: La pecera
Cons: Un sofa cama más comodo
Location: Está cera del Chase Field de los Diamondnacks
Muy recomendable para una familia de hasta 3 hijos. Buen desayuno, hacen el huevo al gusto, muy sano, bonita pecera en el lobby. Excelente
by A verified traveler
Horrible experience. Dysfunctional and toxic.Posted Aug 27, 2015
Worst hotel experience in over 35 years of global travel. They have no regard for customers who book room through Expedia.
for Everyoneby A verified traveler
Posted Aug 20, 2015
I really enjoyed the open water and the beautiful fish and all inside the building. The breakfast and manager's reception in the evening are wonderful
for Everyoneby A verified traveler from Spokane, WA
Great hotel for GCU move-in parents!Posted Aug 19, 2015
Pros: Free breakfast and roomy suites
Cons: See above
Location: Nice location. Start of upscale area and just off of Camelback Rd which is the main drag to wherever you need to go.
I arrived earlier than the move in time but the staff took care of me right away. Good thing because I didn't want to kill time in 114 degree weather! The suite was very roomy and clean. The free breakfast was better than what I can make at home and I'm an excellent cook. Beds were comfortable and the usual amenities that you would expect were included. Very quiet and that was a huge plus. Two complaints. One, no phone book, everything is online. I like a phone book because of addressees and residential phone numbers. Sometimes it's a hassle to figure out things online and sometimes you have to pay to get phone numbers. Secondly, need for some updating in the bathroom around the molding area. Pretty gross with missing tiles and calking.
for Couplesby patrick from up in the hills
Patrick's PicksPosted Aug 18, 2015 on Hotels
Came from out of town to buy a car and relaxed here for the night. Fine restaurants next door, great staff, pool felt great, managers reception was mighty fine. Would do it all over in a second, except the car part.....
for Personal Eventby freddy from las vegas
Best everPosted Aug 14, 2015 on Hotels
it was very easy to check in and check out! Safe environment and close to everything.
for Familiesby A verified traveler
Posted Aug 12, 2015 on Hotels
the room needs maintenance,