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Outdoor pool, cabanas (surcharge), sun loungers
Outdoor pool, cabanas (surcharge), sun loungers
Outdoor pool, cabanas (surcharge), sun loungers
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Guest reviews

4.6/5 Wonderful
989 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air Conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationOld Town3 min drive
Popular LocationScottsdale Fashion Square4 min drive
Popular LocationCamelback Mountain7 min drive
AirportPhoenix, AZ (PHX-Sky Harbor Intl.)12 min drive

Choose dates to view prices

  • Room (Designer Casita)

    4.9/5 guest room rating

    Room amenities

    • 474 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom (Designer Casita)
  • Room, 1 King Bed with Sofa bed (XL Estate)

    5/5 guest room rating

    Room amenities

    • 560 sq ft
    • Sleeps 5
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsRoom, 1 King Bed with Sofa bed (XL Estate)
  • Room, 1 King Bed (Estate)

    4.5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed (Estate)
  • Suite (Montavista Suite)

    Room amenities

    • 797 sq ft
    • Mountain view
    • Sleeps 5
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite (Montavista Suite)
  • Room, 2 Double Beds (Estate)

    4.8/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds (Estate)
  • Room, 1 King Bed, Terrace (Montavista)

    5/5 guest room rating

    Room amenities

    • 495 sq ft
    • Resort view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Terrace (Montavista)
  • Suite, Terrace (Spa)

    Room amenities

    • 800 sq ft
    • Mountain view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, Terrace (Spa)
  • Room, 1 King Bed, Accessible (Estate, with Shower)

    5/5 guest room rating

    Room amenities

    • 480 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Estate, with Shower)
  • Room, 1 King Bed with Sofa bed, Accessible (Estate, with Shower)

    Room amenities

    • 500 sq ft
    • Sleeps 5
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsRoom, 1 King Bed with Sofa bed, Accessible (Estate, with Shower)
  • Room, 1 King Bed, Accessible, Terrace (with Shower)

    Room amenities

    • 500 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Terrace (with Shower)
  • Villa (Arcadia)

    Room amenities

    • 900 sq ft
    • Sleeps 5
    • 1 King Bed
    More detailsVilla (Arcadia)
  • Presidential Villa

    Room amenities

    • 1700 sq ft
    • Sleeps 5
    • 1 King Bed
    More detailsPresidential Villa
  • Villa (Alvadora Spa)

    Room amenities

    • 1300 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsVilla (Alvadora Spa)
  • Room, 2 Double Beds, Terrace (Montavista)

    Room amenities

    • 500 sq ft
    • Resort view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Terrace (Montavista)
  • Villa (Valencia)

    Room amenities

    • 700 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsVilla (Valencia)

About this area

Phoenix

In the historical district, Royal Palms Resort and Spa in the Unbound Collection by Hyatt is in Phoenix's Camelback East neighborhood, a walkable area with great shopping. Old Town and Scottsdale Fashion Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Phoenix Zoo and Big Surf. Consider The Van Buren for a night out, and don't miss OdySea Aquarium, a top local attraction. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with ecotours and hiking/biking trails.

Visit our Phoenix travel guide
Map
Popular Location

What's nearby

  • Old Town - 3 min drive
  • Scottsdale Fashion Square - 4 min drive
  • Camelback Mountain - 7 min drive
  • Desert Botanical Garden - 8 min drive
  • Phoenix Zoo - 13 min drive

Getting around

  • 38th Street - Washington Station - 9 min drive
  • Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • The Henry - 20 min walk
  • Chelsea's Kitchen - 3 min drive
  • The Little Woody - 3 min drive
  • La Grande Orange Grocery - 4 min drive
  • The Vig - 4 min drive

About this property

Royal Palms Resort and Spa in the Unbound Collection by Hyatt

Luxury Phoenix resort in Camelback East with full-service spa
Along with a full-service spa, this smoke-free resort has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. All 119 rooms offer comforts like pillowtop beds and Egyptian cotton sheets, plus free WiFi and Smart TVs with cable channels. Guests will also find iPod docks, 24-hour room service, and first-run movies.
Royal Palms Resort and Spa in the Unbound Collection by Hyatt offers 119 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch Smart televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alvadora Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of GBAC STAR - Hyatt

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Valet parking: USD 25 per night
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 25-50 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (20000 square feet of space)

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer

Entertainment

  • 32-inch Smart TV
  • Cable channels
  • First-run movies
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 4 PM - 11 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
It is property policy that all guests must wear a face mask within public areas of the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay), plus a deposit of USD 300 per stay
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 39.40 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa access
  • Fitness center access
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Lending library access
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 50 per person (approximately)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Contactless check-out is available
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 48 hours between bookings
The property affirms that it follows sanitization practices of GBAC STAR - Hyatt guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Royal Palms Resort Spa Destination Hotels Resorts
Royal Palms Resort Spa in the Unbound Collection by Hyatt
Royal Palms Destination Hotels Resorts
Royal Palms Destination Hotels Resorts Phoenix
Royal Palms Resort Destination Hotels & Resorts
Royal Palms Resort Destination Hotels & Resorts Phoenix
Royal Palms Resort Destination Hotels Resorts Phoenix
Royal Palms Resort Unbound Collection Hyatt Phoenix
Royal Palms Resort Unbound Collection Hyatt
Royal Palms Unbound Collection Hyatt Phoenix
Royal Palms Unbound Collection Hyatt

Frequently asked questions

Can I cancel my reservation for free at Royal Palms Resort and Spa in the Unbound Collection by Hyatt and receive a full refund?
Yes, Royal Palms Resort and Spa in the Unbound Collection by Hyatt offers free cancellation on select room rates, because flexibility matters! Please refer to Royal Palms Resort and Spa in the Unbound Collection by Hyatt cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this resort pet-friendly?
Yes, this resort allows pets (limit 2 per room). There's a deposit of USD 300 per stay and a fee of USD 150.00 per accommodation, per stay.
How much is parking at this resort?
Self parking is free at this property.
What time is check-in at this property?
Check-in is from 4 PM–11 AM.
What time is check-out at this resort?
Check-out is at noon.
Where is this resort located?
Located in Camelback East, this luxury resort is 2.2 mi (3.5 km) from Old Town and 2.3 mi (3.7 km) from Scottsdale Fashion Square. Camelback Mountain and Desert Botanical Garden are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Royal Palms Resort and Spa in the Unbound Collection by Hyatt

4.6
Wonderful
5 - Excellent
755
4 - Good
154
3 - Okay
42
2 - Mediocre
26
1 - Poor
12
4.7
Cleanliness
4.8
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed in the presidential villa and it was exactly what we needed for a night away from the kids. The staff treats you like a VIP any time you ask for anything and the property in simply gorgeous! This will be our go-to for a night away for many years to come!

Stayed 1 night in Aug 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The check in process was easy. The entire property is very clean. All staff were professional and wearing masks and sanitizing Surfaces/shared areas frequently. The staff were all inviting and friendly with quick service. We didn’t use the spa services just the pool and dining but we had a great time.

Stayed 2 nights in Aug 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved this resort! It was unlike any of the other Scottsdale/Phoenix area resorts. It has the feel of being in a small, intimate/romantic village and the surrounding vegetation and gardens were beautiful. The rooms were spacious and clean and the service was excellent. My wife and I will be returning without hesitation!

Stayed 2 nights in Jun 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very good service, beautiful property, the rooms were nice but no special touches I would say. In fairness Magazines and local information might have been taken up because of covid.

Stayed 3 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An excellent and unique experience. They are managing through the Covid-19 problem far better than other hotels on our trip. They request a 2 hour window for housekeeping to clean. Brilliant.

Stayed 2 nights in Jun 2020