The Berkshires Castle Hotels

"Property is unique due to motel-style layout. Appeals to younger crowd who enjoy the lobby bar. First floor rooms could be noisy, especially near entrance to lobby. Not appropriate for people with limited mobility. "

"Hotel bem localizado, muito limpo e confortável. Recomendo."

"When we arrived we were hit with a $150 hold for incidentals but were told we could not get a receipt for it or one at checkout. We pay housekeeping fees yet the room instructions state to remove linens and used towels and place them in the tub before leaving. If i wanted to do housekeeping I'd stay home. Upon removing the pillow cases I saw a pillow stained with yellow streaks and dried blood. I immediately brought it to the front desk. The only thing said was "sorry about that" I was disgusted. The fact that you pay for 2 nights/3 days but cant check in til 4 p.m. and gave to check out at 10 a.m. is a scam. 2 days lost that I paid for. The room itself was nice though the door was very hard to open and close. Just overall disappointed. For the money I will go where you at least get a continental breakast. "

"Quick check in. Nice room!"

"We really enjoyed the layout of the property and proximity to MASS MOCA. Hotel was a little loud due to the rooms being in a older houses with wood floors, so we were up a bit earlier than we hoped. Overall we had a nice one night stay. "

"Lisa was so welcoming and hospitable. We decided to get away for one night and had a wonderful time in the Berkshires"

"Everything was great!"

"Nice clean room with comfy bed and pillows. Nice temperature control in room. Friendly front desk staff. Good selection at breakfast."

"Staff could not possibly been more gracious. Great breakfast. We definitely want to go back."