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On the beach, white sand, beach towels, beach massages
On the beach, white sand, beach towels, beach massages
On the beach, white sand, beach towels, beach massages
10 outdoor pools, pool umbrellas, sun loungers

Guest reviews

4.7/5 Exceptional
1,441 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • All inclusive

Map

Explore the area

Popular LocationXplor Theme Park16 min walk
Popular LocationCenote Santa Cruz16 min walk
Popular LocationXcaret Eco Theme Park7 min drive
AirportPlaya Del Carmen, Quintana Roo (PCM)11 min drive

Choose dates to view prices

  • Suite Ocean Front Adults

    5/5 guest room rating

    Room amenities

    • 570 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite Ocean Front Adults
  • Suite Ocean Front Family

    3.8/5 guest room rating

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds OR 1 King Bed
    More detailsSuite Ocean Front Family
  • Suite Garden

    4.8/5 guest room rating

    Room amenities

    • 570 sq ft
    • Sleeps 4
    • 2 Queen Beds OR 1 King Bed
    More detailsSuite Garden
  • Junior Suite

    Room amenities

    • 1356 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite
  • Suite Ocean View

    4.4/5 guest room rating

    Room amenities

    • 603 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds OR 1 King Bed
    More detailsSuite Ocean View
  • Suite River

    4.6/5 guest room rating

    Room amenities

    • 657 sq ft
    • Sleeps 4
    • 2 Queen Beds OR 1 King Bed
    More detailsSuite River
  • Swim Up Ocean Front

    4.6/5 guest room rating

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsSwim Up Ocean Front
  • Swim Up Garden

    4.7/5 guest room rating

    Room amenities

    • 624 sq ft
    • Sleeps 4
    • 2 Queen Beds OR 1 King Bed
    More detailsSwim Up Garden
  • Junior Suite Adults

    Room amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite Adults
  • Suite River Adults

    4.7/5 guest room rating

    Room amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite River Adults
  • Suite River Spa

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsSuite River Spa
  • Junior Suite Spa

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite Spa
  • Suite Garden Spa

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsSuite Garden Spa

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Playa del Carmen

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive is located on the beach and in an area with great airport proximity. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Traveling with kids? Consider Ecopark Kantun Chi and Yucatek Divers. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with cave exploring and ecotours.

Visit our Playa del Carmen travel guide
Map
Popular Location

What's nearby

  • Xplor Theme Park - 16 min walk
  • Cenote Santa Cruz - 16 min walk
  • Xcaret Eco Theme Park - 7 min drive
  • Piste Cyclable sur Paseo Xaman-Ha - 13 min drive
  • Mahi Golf Course - 21 min drive

Restaurants

  • CHIBALI — 1 min walk
  • LA CANTINA — 1 min walk

About this property

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive

Upscale property on the beach, with 10 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive's full-service spa. Then enjoy a meal at one of the property's 12 restaurants. All 900 rooms offer free WiFi and free wired Internet, flat-screen TVs with digital channels, and comforts like pillowtop beds and Egyptian cotton sheets. Guests will also find free minibar items, living rooms, and 24-hour room service.
Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive offers 900 air-conditioned accommodations with free minibar items and laptop-compatible safes. Accommodations offer separate living rooms. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Playa del Carmen property provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, MULUK SPA. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Limited parking spaces
Free 24-hour roundtrip airport shuttle
Airport shuttle on request
Free theme park shuttle

Food and drink

Free full breakfast available daily 7:00 AM–noon
All buffet and à la carte meals, snacks, and beverages included
12 restaurants
2 swim-up bars, 2 poolside bars and 8 bars/lounges
24-hour room service

Things to do

24-hour fitness center
10 outdoor pools
Aerobics classes
Canoeing
Children's pool
Designer stores
Fishing
Free bicycle rentals
Full-service spa
Hiking/biking trails
Kayaking
Outdoor tennis court
Playground
Shopping
Yoga classes

Family friendly

10 outdoor pools
Babysitting/childcare (surcharge)
Children's pool
Dry cleaning service
Free children's club
Free theme park shuttle
In-room child care (surcharge)
Laundry facilities
Playground
Separate living room
Snack bar/deli
Supervised childcare/activities (surcharge)
Waterslide

Conveniences

ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
Italian
Korean
Spanish

Business services

Business center
Computer station
Meeting rooms

Outdoors

Beachfront location
Garden
Outdoor entertainment area
Pool sun loungers
Pool umbrellas

Spa

Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Mud bath
Sauna
Spa open daily
Spa tub
Steam room
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Beach towels
Couples dining
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Egyptian cotton sheets
Linens
Pillow menu
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
Shower
Towels

Entertainment

Digital channels
Flat-screen TV

Food and drink

Espresso maker
Free bottled water
Free minibar

More

Free newspapers
Iron/ironing board
Laptop-compatible safe
LED light bulbs
Phone
Separate living room
Slippers
Turndown service

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000 per pet, per stay
Dogs only
Up to 22 lbs

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive

Frequently asked questions

Can I cancel my reservation for free at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive and receive a full refund?
Yes, Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 10 outdoor pools and a children's pool.
Is Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive pet-friendly?
Yes, this property allows dogs with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 3000 per pet, per stay. Service animals are exempt from fees.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM–anytime.
What time is check-out at this property?
Check-out is at noon.
Does this property provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and beverages are included.
Where is this property located?
Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xplor Theme Park and Xcaret Eco Theme Park. Playa del Carmen Maritime Terminal and Playacar Golf Club are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive

4.7
Exceptional
5 - Excellent
1,201
4 - Good
163
3 - Okay
41
2 - Mediocre
24
1 - Poor
12
4.8
Cleanliness
4.7
Service and Staff
4.8
Amenities
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well worth it. Felt like a king being here. Front check in to check out

Stayed 4 nights in Jun 2020

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente servicio, súper limpio, y con todos los protocolos de seguridad para operar en la nueva normalidad

Stayed 4 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The whole structure of the hotel is excellence!! So beautiful and rich in culture!!!

Stayed 1 night in Jun 2020

2/5

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

Stayed 4 nights in Mar 2020