Our stay was just great, and the facility was wonderful. However we had serious problems with the Hotels.com website. The website and booking process were deceptive and difficult. Our efforts to communicate with hotels.com did not get results and we were not able to find out why our credit card was charged more than advertised. We will go to the Brewery Lodge Hotel again but we won't be booking through Hotels.com. Final score 5+ for the Brewery Lodge Hotel 0 minus for Hotels.com.
Our stay was just great, and the facility was wonderful. However we had serious problems with the Hotels.com website. The website and booking process were deceptive and difficult. Our efforts to communicate with hotels.com did not get results and we were not able to find out why our credit card was charged more than advertised. We will go to the Brewery Lodge Hotel again but we won't be booking through Hotels.com. Final score 5+ for the Brewery Lodge Hotel 0 minus for Hotels.com.
We stayed in suite 23. Its an upper level room but the stairs were quite manageable. We received a text when our room was ready which was before check in time. The room was very cozy and clean. This suite has a jetted tub 😀. The property manager Pete was very nice. We were only in the area 1 night but I waa amazed at all the things to do in the area. We definitely want to go back for a longer visit in the summer. They have a website that you can contact separately that will save you money on...
We stayed in suite 23. Its an upper level room but the stairs were quite manageable. We received a text when our room was ready which was before check in time. The room was very cozy and clean. This suite has a jetted tub 😀. The property manager Pete was very nice. We were only in the area 1 night but I waa amazed at all the things to do in the area. We definitely want to go back for a longer visit in the summer. They have a website that you can contact separately that will save you money on...
Joyce
Reviewed February 6, 2023Reviewed February 6, 2023
Very unique stay! Easy check-in, and staff was easily accessible via text. Would definitely stay here again due to its closeness to the Dunes and restaurants!
Very unique stay! Easy check-in, and staff was easily accessible via text. Would definitely stay here again due to its closeness to the Dunes and restaurants!
Noelle
Reviewed November 9, 2026Reviewed November 9, 2026
Great location with plenty to do in the area. The purpose of our trip was to visit Indiana Dunes NP, which is very close to the hotel. The hotel is located on a lake which added to its appeal. The general areas of the property were well kept and clean as was our room and bathroom. The breakfast was a typical hotel breakfast. I would definitely recommend this hotel when traveling to the area, and I would stay here again.
Great location with plenty to do in the area. The purpose of our trip was to visit Indiana Dunes NP, which is very close to the hotel. The hotel is located on a lake which added to its appeal. The general areas of the property were well kept and clean as was our room and bathroom. The breakfast was a typical hotel breakfast. I would definitely recommend this hotel when traveling to the area, and I would stay here again.
The property was clean and quiet. I needed early check-in to prepare for an event and Marissa was amazing at accommodating me. She elevated my service as a customer. Way to go!
The property was clean and quiet. I needed early check-in to prepare for an event and Marissa was amazing at accommodating me. She elevated my service as a customer. Way to go!