“We booked last minute and the room was ready for us. The property is lovely, and the room was very comfortable and spacious. Would def stay here again. Thank you”
“Poorly managed property - understaffed throughout particularly in the restaurant. Never known a hotel bar to close at 11pm each night. For the price paid very disappointed.”
“Aufenthalt im OKU Andalusia und würden jederzeit wiederkommen.
Besonders hervorheben möchten wir den hervorragenden Service – das gesamte Team war unglaublich freundlich, aufmerksam und immer bemüht, jeden Wunsch zu erfüllen.
Das absolute Highlight war das Frühstück. Wir waren schon in vielen Hotels, aber ein so hochwertiges, vielfältiges und leckeres Frühstücksbuffet haben wir noch nie erlebt.
Die Poolanlage ist wunderschön, die Liegen sehr bequem und die gesamte Anlage äußerst gepflegt und……
“Great property with amazing potential. Beautiful views and great food offering. Amazing breakfast!
We had some challenges uncharacteristic from this type of properties:
-we had to wait to get our room 3h past check in time, and 4h past for our luggage
-there were many ants in our room and worms coming out of the shower
-service at restaurants was slow. They were not staffed for the amount of guests (but the people working did their best).
-wish they had more buggies to help take/bring guests……
“Overall amazing! The drive up is beautiful.
The views are spectacular. When you get there keep driving ahead down a hill to find more parking to the right of the road.”
“The location and facilities are good enough.
Despite the fact that the Hotel Hacienda has just recently opened, the efforts of the team that you can notice that there are sort of staff there. Special mention to Palma in Housekeeping and Rocio at reception :)
Castellar needed this hotel in the new town as there is another in the old town, about 15 minutes driving away.
Amenities in bathrooms are on demand * upon request*, but if there are bathrobes, they should be sleepers. We understand that……