Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Photo gallery for Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

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On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
6 outdoor pools, free cabanas, pool umbrellas

Overview of Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

4.5 star property

3.8/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Carretera Cancun Puerto Morelos km 27.5, Manz 37 Super Manz12 Bahía Petempic, Puerto Morelos, QROO, 77580

Explore the area

  • Popular LocationPuerto Morelos Beach8 min walk
  • Popular LocationPetempich Bay6 min drive
  • Popular LocationCrococun Zoo9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)21 min drive

Choose dates to view prices

About this area

Puerto Morelos

Located in Puerto Morelos, Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma is near the airport and on the beach. Puerto Morelos Reef and Cancun Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and Maroma Beach. Traveling with kids? Consider Ventura Park Cancun and Crococun Zoo. Scuba diving and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and horse riding nearby.

What's nearby

  • Puerto Morelos Beach - 8 min walk
  • Petempich Bay - 6 min drive
  • Crococun Zoo - 9 min drive
  • Ojo de Agua Beach - 89 min drive
  • Puerto Morelos Reef - 92 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • Fonda Americana Grill - 10 min drive
  • El Sazon Jarocho - 11 min drive
  • Marisqueria Las Koras - 12 min drive
  • I Wanna Pizza - 12 min drive
  • La Pepita - 13 min drive

About this property

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Upscale property on the beach, with 6 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. All 435 rooms boast indoor private spa tubs and offer free WiFi and free minibar items. Furnished balconies or patios and iPod docks are standard, as are flat-screen TVs with cable channels.
Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma offers 435 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private spa tubs and iPod docking stations. Rooms open to furnished balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium cable channels and DVD players. Coffee/tea makers and free minibar items are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor tennis courts and a complimentary water park with a lazy river and waterslides are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vassa Spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • 7 restaurants and 2 coffee shops
  • 3 swim-up bars, 3 poolside bars, 8 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour health club
  • 6 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free water park access
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Private picnics
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised childcare
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference space (3150 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Restaurants on site

  • SPOON
  • TAPAZ
  • SIENA
  • LE CHIQUE
  • ZAVAZ

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • DVD player
  • iPod dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Private indoor spa tub
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Azul Sensatori Hotel Karisma All Inclusive
Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma Puerto Morelos
Azul Sensatori Karisma Puerto Morelos
Hotel Azul Sensatori
Sensatori Azul Hotel
Azul Beach Sensatori Mexico Karisma Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma
Azul Beach Resort Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 109 out of 286 reviews
5 - Excellent 38%
Rating 4 - Good. 74 out of 286 reviews
4 - Good 26%
Rating 3 - Okay. 57 out of 286 reviews
3 - Okay 20%
Rating 2 - Poor. 17 out of 286 reviews
2 - Poor 6%
Rating 1 - Terrible. 29 out of 286 reviews
1 - Terrible 10%

4.3/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

4.1/5

Eco-friendliness

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The app is awful. I arrived and unable to book a restaurant the rest of the week only very early or very late reservations remain. The concierge service which appears to want to plug the app holes were useless. No follow up. Food quality was poor and certainly not gourmet.
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older Riviera Maya property wonderfully rejuvenated by the Karisma Group. The Staff is phenomenal, always ready to assist and meet your needs. The Accomodations are outstanding and clean. Karisma's trademark, their food service, is top rate with excellent offerings in Standard, Mexican, Caribbean, and Italian fare. They also offer, at an extra cost, a unique restaurant offering called "Le Chique" which offers an "avant garde" menu. The swimming pos were cleaned meticulously. The sevice at the bars was excellent. This property is well worth booking.
Stayed 7 nights in May 2022

2/5 Poor

Traveled with group
Disliked: Staff & service, amenities
I will never stay here again I’ve been to Mexico about 6 times & this was the worst resort I stayed @ the smell was horrible u couldn’t go on the beach because it was being reconstructed… something they should have told you I mean who wanna be in a resort with no beach the food was about a 4 I had food poisoning & another lady had food poisoning and had to be rush to a hospital I caught the staff sneaking taking pictures of these women it was horrible for me sorry by I would never come back & wont recommend!!
Stayed 3 nights in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I def loved the views from my balcony .Pools were clean floor surroundings etc.I loved the swim up pool bar. I loved loved the cabanas and pool beds. Def going again!
Stayed 3 nights in May 2022

1/5 Terrible

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
VERY disappointed and upset there was nothing mentioned at booking the beach was closed. Went to Cancun to go to a beach and would have chosen another property if we would have known. False advertising and they should have done that. Did not even tell us at check-in, found out when we tried to go. Property is beautiful and staff and food are excellent but doesn’t override the misinformation
Stayed 3 nights in May 2022