COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Photo gallery

Featured Image
On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
6 outdoor pools, free cabanas, pool umbrellas

Overview of Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

4.5 out of 5

3.8/5 Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

  • Popular LocationPuerto Morelos Beach8 min walk
  • Popular LocationPetempich Bay6 min drive
  • Popular LocationCrococun Zoo9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)21 min drive

Choose dates to view prices

About this area

Puerto Morelos

Located in Puerto Morelos, Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma is near the airport and on the beach. Puerto Morelos Reef and Cancun Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Delfines Beach. Traveling with kids? Consider Ventura Park Cancun and Crococun Zoo. Scuba diving and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and horse riding nearby.
Popular Location

What's nearby

  • Puerto Morelos Beach - 8 min walk
  • Petempich Bay - 6 min drive
  • Crococun Zoo - 9 min drive
  • Puerto Morelos Reef - 24 min drive
  • Ojo de Agua Beach - 28 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • SPOON — 1 min walk
  • TAPAZ — 1 min walk
  • My Little Italy — 14 min drive
  • Richard's Bistro — 14 min drive
  • Tacos.Com — 15 min drive

About this property

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Upscale property on the beach, with 6 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. All 435 rooms boast indoor private spa tubs and offer free WiFi and free minibar items. Furnished balconies or patios and iPod docks are standard, as are flat-screen TVs with cable channels.
Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma offers 435 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private spa tubs and iPod docking stations. Rooms open to furnished balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium cable channels and DVD players. Coffee/tea makers and free minibar items are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor tennis courts and a complimentary water park with a lazy river and waterslides are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vassa Spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet and à la carte meals, snacks, and beverages included
  • 7 restaurants and 2 coffee shops
  • 3 swim-up bars, 3 poolside bars, 8 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour health club
  • 6 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free water park access
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Private picnics
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference space (3150 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • DVD player
  • iPod dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Private indoor spa tub
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Azul Sensatori Hotel Karisma All Inclusive
Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma Puerto Morelos
Azul Sensatori Karisma Puerto Morelos
Hotel Azul Sensatori
Sensatori Azul Hotel
Azul Beach Sensatori Mexico Karisma Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma
Azul Beach Resort Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 53 out of 127 reviews
5 - Excellent 42%
Rating 4 - Good. 34 out of 127 reviews
4 - Good 27%
Rating 3 - Okay. 20 out of 127 reviews
3 - Okay 16%
Rating 2 - Poor. 6 out of 127 reviews
2 - Poor 5%
Rating 1 - Terrible. 14 out of 127 reviews
1 - Terrible 11%

4.4/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! We felt safe and taken care of the entire time. Food was great. It didn’t feel too busy. The only slight disappointment was that the beach was covered with seaweed, but I guess it’s just the time of the year.
Stayed 5 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful
Stayed 17 nights in May 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly.
Stayed 4 nights in May 2021

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We chose the Azul Beach Club because of the fantastic price on the swimout suite. The room, swimout suite and adult pool/bar were fantastic. The food in the restaurants was overall very good, as long as you don't expect an extensive menu. We were concerned about the staff after reading and watching several reviews, but the service was fantastic. The only negative, AND ITS A HUGE ONE, is the seaweed problem. There was so much seaweed the beach wasn't even open. We could have even overlooked that a little bit, but the smell was overwhelming. It was hot, and there were yards and yards of rotting seaweed on the beach. The staff was working on it, but there was so much there was no was they could keep up. This is an issue throughout the Cancun/Playa area, just fyi.
Stayed 5 nights in May 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and clean. Nice entertainment. The beach was under construction and covered in seaweed so I didn’t used. My only complaint is the food. The meals could’ve been better prepared
Stayed 3 nights in May 2021