Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive

Photo gallery for Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive

Featured Image
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
2 outdoor pools, open 8:00 AM to 9:00 AM, free cabanas, pool umbrellas

Overview of Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive

Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive

4.5 out of 5

3.5/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Carretera Punta Mita km 0.2, La Cruz de Huanacaxtle, NAY, 63734

Explore the area

  • Popular LocationPlaya Bucerias4 min drive
  • Popular LocationLa Cruz Square4 min drive
  • Popular LocationMarina Riviera Nayarit at La Cruz4 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)19 min drive

Choose dates to view prices

About this area

La Cruz de Huanacaxtle

Located in La Cruz de Huanacaxtle, Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive is in the mountains and near the beach. While the natural beauty of Playa Bucerias and Nuevo Vallarta Beach can be enjoyed by anyone, those looking for an activity can check out Nayar Vidanta Golf. Splash Water Park Vallarta and Aquaventuras Park Vallarta are also worth visiting. Discover the area's water adventures with scuba diving and water skiing nearby, or enjoy the great outdoors with ziplining and skydiving. Guests appreciate the property's location for the nightlife.

What's nearby

  • Playa Bucerias - 4 min drive
  • La Cruz Square - 4 min drive
  • Marina Riviera Nayarit at La Cruz - 4 min drive
  • Flamingos Golf Club - 8 min drive
  • Destiladeras Beach - 11 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 19 min drive

Restaurants

  • Restaruant Rodizzio — 1 min walk
  • Restaurant Raixes — 1 min walk
  • Langosta DIEZ La Cruz — 3 min drive
  • Tacos on the Street — 4 min drive
  • Black Forest Restaurant — 4 min drive

About this property

Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive

Elegant beach property and 2 outdoor swimming pools
At Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive, hop on the free shuttle to the beach, dine onsite at Restaruant Rodizzio, or enjoy a drink at one of the property's 3 bars/lounges. All 90 rooms provide conveniences like 2 bathrooms and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include minibars, rainfall showerheads, and down comforters.
Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive offers 90 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi speed: 25+ Mbps

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • 3 bars/lounges, 1 beach bar and 1 poolside bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness center
  • Spa services
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter

Bathroom

  • 2 bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 9:00 AM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Matlali Hills Spa
Grand Matlali Hills Spa All Inclusive
Grand Matlali Hills Resort Spa Natural Experiences
Grand Matlali Hills Resort Spa Natural Experiences All Inclusive

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 74 out of 279 reviews
5 - Excellent 27%
Rating 4 - Good. 90 out of 279 reviews
4 - Good 32%
Rating 3 - Okay. 51 out of 279 reviews
3 - Okay 18%
Rating 2 - Poor. 37 out of 279 reviews
2 - Poor 13%
Rating 1 - Terrible. 27 out of 279 reviews
1 - Terrible 10%

4.0/5

Cleanliness

3.7/5

Staff & service

2.9/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Isn’t at the beach
Stayed 4 nights in Aug 2021

1/5 Terrible

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unsafe some people came over and knocked on the door on the middle of the night on our first night.., we didn’t open the door, but I asked her what you want? She said here mis “amigos “ want to invite you girls to hang out … We got terrified because we didn’t share our room number to anybody don’t even talked to any body it was very strange that they knew there was girls in that room and how did they knew?? Oh btw the phone was out of service. Very strenge . We left the next day .
Stayed 6 nights in Jul 2021

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was nice and spacious. There was no entertainment. The food was horrible. Water in the shower was cold.
Stayed 6 nights in May 2021

2/5 Poor

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I rebted a room with a private pool. I asked if pool czn be heated they said yes, for extra fee. Really?! I paid for the room
Stayed 2 nights in Apr 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is under construction which was very inconvenient, also our room was far away from the pool and restaurant we had to call reception to send a driver to take us anywhere because it was not at walking distance.
Stayed 2 nights in Apr 2021