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On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
2 outdoor pools

Guest reviews

3.8 out of 5 Good
997 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Restaurant
Breakfast Available
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationPlaya de los Muertos1 min walk
Popular LocationOlas Altas Street2 min walk
Popular LocationLos Muertos Pier4 min walk
AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)31 min drive

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  • Superior Room, 1 King Bed

    Room amenities

    • 140 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Junior Suite, 2 Double Beds

    3.9/5 guest room rating

    Room amenities

    • 161 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsJunior Suite, 2 Double Beds
  • Standard Room

    3.7/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room
  • Superior Room

    3.7/5 guest room rating

    Room amenities

    • 160 sq ft
    • Sea view
    • Sleeps 4
    • 2 Double Beds
    More detailsSuperior Room
  • Room Standard

    Room amenities

    • Sleeps 4
    • 2 Full Bed(s)
    More detailsRoom Standard
  • Room Standard

    3.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed(s)
    More detailsRoom Standard
  • Room Superior

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Full Bed(s)
    More detailsRoom Superior

About this area

Puerto Vallarta

Located on the beach, Hotel Tropicana is in Puerto Vallarta's Romantic Zone neighborhood, a walkable area with good shopping. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Garza Blanca Beach. Los Arcos and Vallarta Adventures are also worth visiting. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with ziplining and skydiving.
Visit our Puerto Vallarta travel guide
View in a map
Popular Location

What's nearby

  • Playa de los Muertos - 1 min walk
  • Olas Altas Street - 2 min walk
  • Los Muertos Pier - 4 min walk
  • Cuale Island - 13 min walk
  • La Iglesia de Nuestra Senora de Guadalupe - 18 min walk

Getting around

  • Central Camionera Station - 33 min drive
  • AirportLicenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 31 min drive

Restaurants

  • Jorges Hideaway Shrimp Shack — 3 min walk
  • Salud — 3 min walk
  • Cuates Cuetes — 4 min walk
  • Dee's Coffee Company — 4 min walk
  • Tacos Revolución — 4 min walk

About this property

Hotel Tropicana

3-star hotel on the beach, near Playa de los Muertos
Spend the day on Hotel Tropicana's beach or relax by one of the hotel's 2 outdoor swimming pools. All 203 rooms offer room service, TVs with cable channels, and free bottled water. Other amenities available to guests include ceiling fans, hair dryers, and safes.
Hotel Tropicana offers 203 air-conditioned accommodations with safes and complimentary bottled water. Cable television is provided. Bathrooms include showers and hair dryers. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free nearby parking
  • Street parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:30 AM–noon: MXN 95-140 for adults and MXN 65-85 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Linens

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Free bottled water

More

  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: MXN 25 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 95 and MXN 140 for adults, MXN 65 and MXN 85 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
No onsite parking is available
Safety features at this property include a smoke detector

We should mention

Pool access available from 9 AM to 8:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Tropicana
Hotel Tropicana Puerto Vallarta
Tropicana Puerto Vallarta
Hotel Tropicana Hotel
Tropicana Puerto Vallarta
Tropicana Hotel Puerto Vallarta
Hotel Tropicana Puerto Vallarta
Hotel Tropicana Hotel Puerto Vallarta

Frequently asked questions

Can I cancel my reservation for free at Hotel Tropicana and receive a full refund?
Yes, Hotel Tropicana offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Tropicana cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Tropicana?
As of Oct 20, 2020, prices found for a 1-night stay for 2 adults at Hotel Tropicana on Oct 21, 2020 start from $37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Tropicana have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9 AM–8:30 PM.
Is Hotel Tropicana pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Tropicana?
There is free parking nearby.
What time is check-in at Hotel Tropicana?
Check-in is from 3:00 PM–11:30 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Tropicana?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Hotel Tropicana located?
Located in Romantic Zone, this beachfront hotel is in the city center, just steps from Playa de los Muertos and Olas Altas Street. Malecon is 1.2 mi (2 km) away.
3.8
Good
997 reviews
5 - Excellent
313
4 - Good
349
3 - Okay
188
2 - Poor
90
1 - Terrible
57

4.0/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children, Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel... walk distance to everything. I will return to this hotel.
Stayed 4 nights in May 2019

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service
Amazing hotel. Friendly staff and the location is the best.
Stayed 2 nights in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Great location. No WIFI service in room could use darker curtains
Stayed 5 nights in Sep 2020

3/5 Okay

Traveled with family
Sad face IconDisliked: Staff & service
Upon checking in I requested a upgrade and paid for different room. The room wasn’t a upgrade according to staff and I requested another room and eventually did receive the upgrade. Prior to checking out after 5 days on the beach and enjoying our family asked for a late checkout they didn’t want to accommodate a extra hour without paying for a 1/2 day fee. After a a few exchanged words I was disappointed and we left. The hotel is old and outdated and the street vendors on the beach are aggressive and annoying. The hotel needs to curb this situation it’s just to much, you cannot get a break.
Stayed 5 nights in Mar 2020

1/5 Terrible

Traveled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were unable to take this trip because of the Covid-19 outbreak and our Canadian government prohibited travel. Hotel Tropicana has refused to refund our money despite several calls expressing our circumstances. When we asked about the possibility of a credit for future travel, our phone calls and emails were ignored. We were loyal customers of this property and we’ve been treated terribly during this sad and terrifying global crisis! Please pass this review directly to the hotel.
Stayed 4 nights in Mar 2020