Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive

I'm really conflicted about this review. I know the construction situation is somewhat out of the hotel's control, but I feel there should be more notice given about the situation. I read the reviews, but didn't realize from those reviews just how invasive and extensive the construction of the hotel's addition would be. It is REALLY disruptive. During work hours, there is constant hammering, banging, and welding going on right above your head. While there, we were told that it will not be completed for years. The hotel shines when it comes to cleanliness and service (both are excellent). The food was mediocre. I had some good meals and bad meals. The drinks were good, but I would have liked to see more beer options available. I have stayed in many resorts and most send a van (free of charge) to pick you up. Sunset Plaza contracts with an outside company that charged us 350 pesos for a 5-10 minute ride. We should have gone with a taxi or Uber (charged $3 for the ride back to the airport when we left) The thing is, Puerto Vallarta is small and easy to navigate. I didn't feel that we got the value from the all-inclusive experience that you get in other locations in Mexico. My recommendation would be to select a cheaper hotel and sample the city's food options rather than do all inclusive. Spend your money on excursions! There is lots to see and do and local fisherman will take you on a private fishing/boating/snorkel excursion for around $150 for four hours!

Everything about this resort was very lovely. The best thing was the service. Employees go above and beyond to provide a wonderful experience. We tipped every server we had. I know some people weren’t but they only make $8 a day and work their tails off. We over tipped on purpose and they were extremely grateful. They all have families to support. The grounds, restrooms, pools were all immaculate. Housekeepers did an excellent job cleaning our room and making sure it was fully stocked. The ONLY thing we despised was the noise! A HUGE building is being added to this resort. Construction starts at 7:30 and ends at 7:00pm. And it is insanely loud, especially when sitting on your balcony. Also, the resort next door has a crazy loud party every single night. For some odd reason they also blast their resort music at 7:15 every morning. It was hard to hear the waves and it enjoy any peace and serenity. The food was very good at the grill and the pool. Very fresh and tasty. The Italian restaurant was terrible, we couldn’t even finish our meals. The beach is just enough to enjoy and watch the scenery. You get hounded a lot though by people selling things.