The Hacienda at Krystal Grand Puerto Vallarta

4.0 star property
Adults-only beachfront hotel with 2 outdoor pools

Choose dates to view prices

Photo gallery for The Hacienda at Krystal Grand Puerto Vallarta

Relax by the pool surrounded by palm trees and lounge chairs.
Guests can enjoy stunning views from the resort's balconies with wrought iron railings, surrounded by lush tropical gardens and palm trees.
Enjoy communal dining or meetings in this inviting space with a central table, comfortable seating areas, and a beautiful mural.
Enjoy meals in a contemporary dining area with city views and comfortable seating.
Relax in a stylish room with a large bed, flat-screen TV, and a window offering a view of palm trees.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

Junior Suite Hacienda Swim Out

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
Espresso maker
  • 463 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite Hacienda Terrace

7.6 out of 10
Good
(7 reviews)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
Espresso maker
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Hacienda Swim Out King

8.2 out of 10
Very good
(15 reviews)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
Espresso maker
  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed

Jr Suite Hacienda King

7.8 out of 10
Good
(13 reviews)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
Espresso maker
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Hacienda King Pool View

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
Espresso maker
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Hacienda Pool View

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
Espresso maker
  • 463 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite Hacienda Double

7.8 out of 10
Good
(8 reviews)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
Espresso maker
  • 463 sq ft
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
Ave. de Las Garzas 136-1, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333

What's nearby

  • Hotel Zone Beach - 2 min walk - 0.1 miles
  • Cruise Ship Terminal - 9 min walk - 0.5 miles
  • La Isla - 10 min walk - 0.6 miles
  • Malecon - 5 min drive - 3.1 miles
  • Playa de los Muertos - 7 min drive - 4.1 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • ‪Porfirio’s - ‬6 min walk
  • ‪Outback Steakhouse - ‬3 min walk
  • ‪Tacos Candora - ‬1 min walk
  • ‪Lobby Bar - ‬4 min walk
  • ‪Monkey Business Puerto Vallarta - ‬2 min walk

About this property

The Hacienda at Krystal Grand Puerto Vallarta

Upscale all-inclusive hotel near Cruise Ship Terminal
A poolside bar, a rooftop terrace, and 2 coffee shops/cafes are just a few of the amenities provided at The Hacienda at Krystal Grand Puerto Vallarta. Treat yourself to spa services, such as a facial, hydrotherapy, or a body scrub. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to a garden and a library, guests can connect to WiFi in public areas (surcharge).
You'll also find perks like:
  • 2 outdoor pools
  • Valet parking (surcharge), meeting rooms, and concierge services
  • Tour/ticket assistance, ATM/banking services, and a 24-hour front desk
  • Smoke-free premises, a banquet hall, and a front-desk safe
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 192 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like furnished balconies and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Ceiling fans, daily housekeeping, and desks

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Wired internet (MXN 190 per day)
  • Available in some public areas: WiFi (MXN 190 per day)

Parking and transportation

  • Valet parking on site (MXN 55 per night)

Food and drink

  • 2 coffee shops/cafes
  • 4 bars/lounges
  • 7 restaurants
  • A poolside bar

Restaurants on site

  • Talvera

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Library

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Rooftop terrace

Spa

  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Antigen screening is available at no charge for US citizens (up to 2 guests per booking) staying 3 nights or more.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 13 are not allowed at this adults-only property; all guests 13 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wired internet: MXN 190.00 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 190.00 per day (rates may vary)
  • Valet parking fee: MXN 55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 13 years old are not permitted at this adults-only property

Property is also known as

Hacienda Hilton All-Inclusive Adults All-inclusive property
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton All-Inclusive Adults
Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
Hacienda Hilton All-Inclusive Adults Hotel
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
Hacienda Hilton All-Inclusive Adults Hotel
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton All-Inclusive Adults
The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only
The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only

Frequently asked questions

Does The Hacienda at Krystal Grand Puerto Vallarta have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at The Hacienda at Krystal Grand Puerto Vallarta?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at The Hacienda at Krystal Grand Puerto Vallarta on Aug 2, 2025 start from $242.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Hacienda at Krystal Grand Puerto Vallarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Hacienda at Krystal Grand Puerto Vallarta?

Valet parking is available for MXN 55 per night.

What time is check-in at The Hacienda at Krystal Grand Puerto Vallarta?

Check-in begins at 4:00 PM.

What time is check-out at The Hacienda at Krystal Grand Puerto Vallarta?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at The Hacienda at Krystal Grand Puerto Vallarta?

Yes, the property is all-inclusive.

Where is The Hacienda at Krystal Grand Puerto Vallarta located?

Nestled on the beach, this Hotel Zone hotel is within a 15-minute walk of Bay of Banderas and Cruise Ship Terminal. Hotel Zone Beach and Playa de Oro are just steps away.

The Hacienda at Krystal Grand Puerto Vallarta Reviews