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Overview of The Hacienda at Hilton Puerto Vallarta

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2 outdoor pools
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

The Hacienda at Hilton Puerto Vallarta

4 out of 5

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • All inclusive
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationCruise Ship Terminal9 min walk
    Popular LocationVallarta Casino2 min drive
    AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)11 min drive
    Popular LocationBay of Banderas11 min drive

About this area

Puerto Vallarta

Located on the beach, The Hacienda at Hilton Puerto Vallarta is in Puerto Vallarta's South Hotel Zone neighborhood. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Nuevo Vallarta Beach. Los Arcos and Aquaventuras Park Vallarta are also worth visiting.
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Popular Location

What's nearby

  • Cruise Ship Terminal - 9 min walk
  • Vallarta Casino - 2 min drive
  • Marina Golf Club - 4 min drive
  • International Convention Center - 11 min drive
  • Bay of Banderas - 11 min drive

Getting around

  • Central Camionera Station - 11 min drive
  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

Restaurants

  • Talvera — 1 min walk
  • Pizzeria La Dolce — 11 min walk
  • La Vaca Argentina — 11 min walk
  • El oasis Del holi — 12 min walk
  • La Leche — 15 min walk

About this property

The Hacienda at Hilton Puerto Vallarta

Adults-only beachfront hotel
At The Hacienda at Hilton Puerto Vallarta, hit the beach, dine onsite at Talvera , or enjoy a drink at one of the hotel's 4 bars/lounges. All 192 rooms offer wired Internet, furnished balconies, and flat-screen TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and premium bedding.
The Hacienda at Hilton Puerto Vallarta offers 192 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

All inclusive details

All-inclusive room rates at The Hacienda at Hilton Puerto Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Wired Internet (MXN 190.00 per day)
  • Available in some public areas: WiFi (MXN 190.00 per day)

Parking and transportation

  • Valet parking on site (MXN 50 per night)

Food and drink

  • All buffet and à la carte meals, snacks, and beverages included
  • 7 restaurants and 2 coffee shops
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Spa services

Family friendly

  • 2 outdoor pools

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Iron/ironing board
  • Safe

See similar properties

Puerto Vallarta
Puerto Vallarta
South Hotel Zone
South Hotel Zone
Guest rating 3.5+
Guest rating 3.5+
All-inclusive plan available
All-inclusive plan available
4 star
4 star
Washer and dryer
Washer and dryer
Business friendly
Business friendly
Hotel
Hotel

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property offers health screening for COVID-19, Reservation required. Apply restrictions There is no charge for rapid antigen departure screenings for US citizens (up to 2 guests per booking) staying 3 nights or more. PCR screening for COVID-19 is available for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wired Internet: MXN 190.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 190.00 per day (rates may vary)
  • Valet parking fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Hacienda Hilton All-Inclusive Adults All-inclusive property
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton All-Inclusive Adults
Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
Hacienda Hilton All-Inclusive Adults Hotel
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
Hacienda Hilton All-Inclusive Adults Hotel
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton All-Inclusive Adults
The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only
The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only
The Hacienda at Hilton Puerto Vallarta
The Hacienda at Hilton Puerto Vallarta Hotel
The Hacienda at Hilton Puerto Vallarta Puerto Vallarta
The Hacienda at Hilton Puerto Vallarta Hotel Puerto Vallarta
The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 124 out of 313 reviews
5 - Excellent 40%
Rating 4 - Good. 92 out of 313 reviews
4 - Good 29%
Rating 3 - Okay. 50 out of 313 reviews
3 - Okay 16%
Rating 2 - Poor. 27 out of 313 reviews
2 - Poor 9%
Rating 1 - Terrible. 20 out of 313 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the rooms spacious. Plenty of s
Stayed 4 nights in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing, if I ever come back to Puerto Vallarta this is my number one hotel. I will not think twice of staying anywhere else. It is close by to everything, we absolutely loved it!! Great for families and couples. Best part is the private pool on each suite. We loved the staff and also super clean, and I am a cleaning freak. Without a doubt 5 stars.
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great stay at Hacienda. The pool and service from German was our favorite part. We found the food at the pool was also some of the best as well. We are already planning on our next trip.
Stayed 4 nights in Apr 2021