蓬塔卡纳天堂全包度假酒店有游泳池吗？

是的，此住宿设有5 个室外游泳池和儿童游泳池。

蓬塔卡纳天堂全包度假酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

蓬塔卡纳天堂全包度假酒店的停车费是多少？

该住宿免费提供自助停车和代客停车。

蓬塔卡纳天堂全包度假酒店提供全包式服务吗？

是的，这是全包式住宿。包括所有餐饮（需遵守相关限制），活动包括：划皮艇、帆船运动、骑自行车等等。

蓬塔卡纳天堂全包度假酒店的地址在哪里？

这家海滩酒店位于巴瓦罗、毗邻高尔夫球场，距离科科塔尔高尔夫乡村俱乐部 1.2 公里、巴瓦罗海滩 4.4 公里。而且，洛科拉莱斯海滩和阿洛玛斯博物馆距离酒店不到 3 公里。

蓬塔卡纳天堂全包度假酒店点评、优惠和照片 2025

Q: 蓬塔卡纳天堂全包度假酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 蓬塔卡纳天堂全包度假酒店的停车费是多少？

该住宿免费提供自助停车和代客停车。

6/10 一般

Eric，China

2014 年 3 月 29 日

满意：客房舒适度，清洁度

不满意：员工和服务

海滩很漂亮

HOTELS.COM服务很差，电话沟通就花了几百美金，要求全部取消订房，只取消了一间，酒店同意退款，HOTELS.COM却不给退款，请问房款去哪里了？请各位朋友以此为鉴。酒店前台素质超级差，花费了一个小时才CHECK IN，十一点半到，凌晨一点才入住。态度相当差！

4/10 很差

Anna

与配偶出行

2022 年 5 月 15 日

满意：住宿条件和设施，服务设施

不满意：员工和服务

We came here 4 years ago and it used to be such a great resort that we decided to return. However, it Was such a big disappointment. The staff were rude and not friendly. You couldnt even get someone to serve you in the evening at the bar (even though we were tipping a lot each time). The food was so horrible and got food poisoning on 3rd day, food was stale with very limited options. One of the worse vacations thus far despite the large price tag of the trip. Do not recommend at all!

2022 年 5 月入住 6 晚

10/10 超赞

tracy

与家人出行

2022 年 4 月 26 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Absolutely loved the Reserve at the Paradisus. Many different restaurants to choose from. Private pools and beach areas for Reserve guests. Also private dining choices as well. Entertainment for all ages.

2022 年 4 月入住 5 晚

4/10 很差

Luciano Jose Garcia

团体旅客

2022 年 2 月 21 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We reserved at The Reserve at Paradisus Punta Cana, but were moved to Paradisus Palma Real to a lesser category (not The Reserve) due to the other being under remodeling/demolition that was already undergoing at the time of our reservation!!! Extremely disappointed.

2022 年 2 月入住 4 晚

8/10 还可以

Jorge eduardo uribe

与配偶出行, 团体旅客

2022 年 2 月 21 日

满意：员工和服务，清洁度

la playa y las piscinas muy bonitas

2022 年 2 月入住 4 晚

8/10 还可以

Alexander

与配偶出行

2021 年 12 月 24 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The property itself was well kept. Everything regarding the structure and and the vast majority of the staff was superb. The meals were vast in terms of variety. There was no disappointment there. The only negative about the property was reporting an issue regarding the in room phone and closet to the front desk on our first night and no one took the initiative to resolve our issue not until the night before having to check out. I reported the two issues of the phone in the room not working. I was not able to dial room service nor the front desk. As a matter of fact you would only get a dial tone when picking up the phone. Aside from that, none of the buttons worked. There was no feedback when a button was pressed. Part of the sliding door closet was stuck which prevented me from putting my belongings in there. I reported these matters to the front desk on the first night. We were informed they would reset the phone in addition to sending someone to look at the closet. Sadly none of that was attended to. Not till i was in bed getting rest to leave the next morning the phone rings to an agent on the other end asking if the phone works fine. I politely responded with yes not even bothering to check because it made no difference to me to check when i was not going to utilize the phone. The response to issues was not the finest!

2021 年 12 月入住 4 晚

8/10 还可以

Georgina

与家人出行, 团体旅客

2021 年 12 月 22 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Beautiful resort . Just the food wasn’t that great.

2021 年 12 月入住 1 晚

6/10 一般

yasmin

与家人出行

2021 年 10 月 22 日

满意：客房舒适度，清洁度

our mini vacay to Punta Cana

This Resort is listed as a 5 star resort, Service at check in was amazing. The Resort outside looks is amazing and very nice! the Bracelet room key is great. but room is old, full kitchen has not pots, plates, cups or utensil. last night on my trip i notice that the windows did not lock... it was open at one point. the pool opens at 7am, but no towel service till 10am. the pool close at 6pm :-( 13 restaurant. only found 8, and not all are open. the restaurants that are open will alternate nights, and you need a reservation for all restaurants. for breakfast only the buffet is open, for lunch only buffet and an adult only restaurant. abd dinner like i said it alternate nights. The only swim up bar was closed ;-( you needed to get out of the pool and into the top bar to get a drink. No music in pool area in the morning, and no service for at the beach. Most staff did not know the resort and the places thing were at, asked questions and a i dont know was many answers.

2021 年 10 月入住 2 晚

8/10 还可以

Joel

2021 年 10 月 1 日

2021 年 9 月入住 2 晚

10/10 超赞

Orlando

2021 年 9 月 24 日

2021 年 9 月入住 5 晚

8/10 还可以

Adolfo

2021 年 7 月 27 日

满意：清洁度、员工和服务、住宿条件和设施

2021 年 7 月入住 8 晚

10/10 超赞

Fernelly

2021 年 7 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

2021 年 7 月入住 9 晚

8/10 还可以

真实旅客

与家人及幼儿出行, 与家人出行

2021 年 6 月 24 日

满意：员工和服务，清洁度

La ayuda en front desk no fue de mucha ayuda , pedimos shampoo para mi familia y nunca llego

2021 年 6 月入住 7 晚

8/10 还可以

真实旅客

与家人出行

2021 年 6 月 22 日

满意：清洁度、员工和服务、服务设施

It was an overall beautiful property . There was fun activity to do during the stay . I especially loved painting and Yoga with “ Happy Boy “! The pool was amazing . My only gripe would be the food was just ok. I really enjoyed my stay overall and would love to come back soon .

2021 年 6 月入住 3 晚

2/10 糟糕

真实旅客

2021 年 6 月 10 日

2021 年 6 月入住 7 晚

10/10 超赞

真实旅客

与家人出行

2021 年 4 月 25 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The hotel is amazing, the food and the service is excelente I will come back and recommend to friends and family. Also one of the staff member Alvaro Ortega gave as an excellent service everyday that me and my family were there, Thaks!!

2021 年 4 月入住 4 晚

10/10 超赞

真实旅客

与配偶出行

2021 年 4 月 20 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Gustavo Rivera did great service at our stay. Pelegrin Garcia did great service and was nice to work with. Francier did great job as our waiter. Overall, we were happy with the Resort.

2021 年 4 月入住 4 晚

10/10 超赞

真实旅客

与家人出行

2021 年 4 月 12 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Excellent service & everyone treated us good

2021 年 4 月入住 3 晚

10/10 超赞

真实旅客

2021 年 4 月 8 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

2021 年 3 月入住 8 晚

10/10 超赞

Máncora，New York

2020 年 10 月 29 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Is a gorgeous place, the staff was incredibly professional with very good customer service skills and personal concerned about the wellbeing of the guests.That was at least my experience. About the cleaning aspect: the elevator has a really bad smell!,there were flies all over the food in the buffet at the counters.The food was not that good.

2020 年 10 月入住 4 晚

10/10 超赞

Elsa，NJ

与配偶出行

2020 年 10 月 12 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

AMAZING resort; got engaged and they even helped my fiancé set everything up without me knowing 😭 10/10

2020 年 10 月入住 2 晚

10/10 超赞

真实旅客

2020 年 10 月 7 日

2020 年 10 月入住 2 晚

2/10 糟糕

真实旅客

2020 年 3 月 19 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Horrible please to have vacation, stop it I'm so sleepy oh thank you I'm lazy you know I don't want to

2020 年 3 月入住 12 晚

4/10 很差

Stela

与家人出行

2020 年 3 月 16 日

不满意：住宿条件和设施，员工和服务

Satisfied after visiting the Majestic Resort last year, this time I decided to choose a slightly more expensive Paradisus Punta Cana, but it was the wrong choice after all. Wow, it's a star in the sky to open an Italian restaurant and open other restaurants for a while, or to make a reservation without opening in-house. I guess it was because there were no people, but I drank 12 meals in a similar pattern, so I became a diet later. There, the staff of Launer Jean kindly gave the resort explanation one round, so I was relieved and put two out of five stars. No soundproofing, no sleep installer program. I am not willing to visit again.

2020 年 3 月入住 4 晚

2/10 糟糕

StevenT

2020 年 3 月 8 日

不满意：清洁度、服务设施、住宿条件和设施

Room was not ready for check-in at 4:20pm. Had to wait 25 minutes. 1st room had no TV reception & safe was not working. 2nd room, entrance door lock did not work upon arrival, both phones not working, night stand light in living room not working, ceiling light in bathroom not working, mini bar refrigerator door would not close, hair on shower floor and on hair dryer handle, bathtub did not look clean, when i used a wet wash cloth on the bathtub bottom, it came out black, made restaurant reservation and concierge made the reservation for the evening on the day that I was leaving in error.....never saw or talked to a manager. Very poorly run hotel!

2020 年 2 月入住 6 晚

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蓬塔卡纳天堂全包度假酒店

The Reserve at Paradisus Punta Cana

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