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"The staff was not helpful. There was one guy who was helpful but not overly friendly. They were more worried about who quit and gossiping in front of customers versus making sure the free breakfast was stocked. The overall Custer service was a major disappointment. If it weren’t for that it would have been a nice stay. Great location in Waverly and lots of things to do within walking distance. Easy parking."

"Very nice hotel that was clean and staff was friendly."

"I absolutely love this hotel bc my daughter loves the pool and it’s very affordable. They are dog friendly (I have a service dog but I like it’s dog friendly) in general. The staff is very nice and the only downfall is the restaurant that’s in there as you walk in doesn’t have a kids menu and their food isn’t great and it’s expensive! But the ice cream shakes are good…but that’s my only compliment on that particular place to eat. "

"Helpful staff "

"Just make sure the drains work in the bathtub. Water would collect as you showered."

"Everything was great during our stay."

"The bed was terrible. Felt like we were sleeping on wood. It made lots of noise with the slightest movement you made. The pool and fire pit areas were great. Would not choose to stay here again though due to the very uncomfortable bed. "

"Well I just want to say, if you plan to stay there to sleep. Don’t count on it, TV noise rolls freely through the walls and dogs bark at all hours. From our experience, calls were made to desk and we could hear the conversation of other guests easily. And you know when one dog barks all the others close by do so as well! I guess you get what you pay for, I’m just not ready to spend $250 a night to sleep, our fault. My wife was ready to pack up at 4:30 AM, but said I’m not driving on 4hrs of sleep!!"

"Bathroom had long black hair on floor on arrival. Pastries at morning breakfast were dry and stale. Coffee was lukewarm from dispenser. "