Best Resorts in Riverdale

"Ive stayed at this hotel 4 years in a row and this will be the last. Last year,one of the elevators was broken and this visit, the same elevator was still broken. The one working elevator smells like pot (it did last year too) and so did my floor. Handle on the shower was broken. Staff is nice but cant manage problem solving for anything. My friend stayed down the hall from me and the hotel lost her reservation. This place is just not worth the trouble of staying there. "

"Breakfast was good "

"Breakfast was not free and neither was parking.. they have a parking ramp which the fee is $25 you can park on the back road for free but it’s not always a spot"

"My stars were all high. But my overall rating was a three. This is because of small things that added up. The shower kept going from scalding hot to freezing cold every minute or so. There was *constant* banging around heard from another room that could be heard in the bathroom, even at 3am. The snack bar was not staffed, the machine wouldn't work with cards, and they had no utensils for things like ice cream. The sink was slow to drain, so it backed up frequently. One of the elevators broke. The room was rather small for the price. However, the room was clean. The bed was AMAZING. The staff was respectful and nice. The restaurant was good. The location was exactly what we needed. Parking was perfect (though expensive) and valet was optional. The view was nice in the room and the working elevators were quick and efficient. "

"nice breakfast "

"Staff was very friendly. Breakfast is to-go only after 10 AM. Complementary coffee only available in hotel room, not in common areas. "

"My stay was very good and bad. the hotel has 4 elevators but only 2 were working. Saturday night was horrible, the people in the room next to mine decided to smoke up their room since and it caused a whole massive emergency alarm to go off in our floor for bout 30 to 40 mins. After all said and done, 35 mins after the alarm went off and went silent, we had security come into our room by "accident""

"Everything was clean, and the staff were all helpful and pleasant. We had planned on eating at the steakhouse, Sear, on Thursday evening, but it ended up being closed. We were told this was due to low occupancy at the hotel, which was disappointing. Other than that, it was quite lovely! Would recommend."

"The check in process was so easy, The room was perfect, so clean, and the airport transportation was plus ! "