“I must say upon arrival a wonderful lady at the desk named Shaniqua was very pleasant and helpful I had a long travel and I wasn’t expecting such a vibrant personality it was really nice to have that experience. The room was perfect very clean and comfortable everything was in top condition even my freezer to keep my frosty from Wendy’s frozen which saved me for that late night sweet treat 😉 not to mention the free breakfast and coffee which also helped save me a couple bucks btw the coffee was……
“Smooth check in and check out. Staff was courteous, polite and very friendly. I was impressed to receive a call after checking out cause my son left his airpods in the room. They were very honest! ”
“We picked it because close to Empire State Trail as we go from Buffalo to Albany and that they allow us to bring bikes into our rooms. Breakfast good, staff friendly ”
“The lobby and front entrance are 5 stars; however, the bathtub in room 304 is chipped and the pipes make a very loud noice upon flushing. Gym treadmills need to be replaced or maintained as at least two are loud. Staff was great and would definitely visit again for a business trip.”
“Great room! Super cozy space. Really liked my pillows. Newly remodeled bathroom with soaking tub, awesome shower. Grounds are pretty. Staff is very welcoming. They have a thoughtful enhancement package: flowers, wine, cheese board available. Great tea selection. Classic Victorian decor in the common areas. I was only here for one night, but it was relaxing and very enjoyable. ”