“Do Not Stay Here — Poor Room Quality and Unclean Facilities
My party stayed at The Burrstone Inn in Utica, NY, October 10–12, 2026, and our experience was extremely disappointing.
The queen beds had lumpy mattresses and short-sheeted bedding. There were no blackout curtains, the room felt poorly ventilated, and outlets were inconveniently located. The clock was unplugged from its electrical outlet which was blocked by the box spring. Bath towels had brown stains, and the bathroom exhaust fan……
“Bathroom was excellent for older travelers. The climate control was quiet and easy to adjust. The room was clean and tastefully decorated. The breakfast was more than adequate with fresh items.”
“It was a great price but you get what you pay for. There was hair all over the bathroom and the toilet was so wobbly that it made it difficult to get on/ off. And this was in a handicap room. But other than that it was good!”