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"We have stayed here a couple times and always recommend it. It is a great location to be in the action in Manhattan, and we usually like to go to shows, so it is perfect. They are very accomodating in allowing free & safe luggage storage before check-in and check-out. It is definitely a hidden gem of a hotel."

"Fabulous hotel- Very clean, safe, and amazing view and location! "

"Easy access to grand central terminal makes the stay worth it. Hotel is clean and employees are very kind and accommodating "

"The staff is very helpful. The hotel is centrally located in Times Square. The room is small but was very clean. The maid service came every other day to make the beds, provide new towels and sundries. We liked everything about tge place except the elevators. They were initially difficult to figure out as there is a particular elevator and you dont know which one will be taking you to your floor.It isnt anything we've ever seen before but after awhile we got the hang of it. This causes alot of confusion and crowds can grow large as people try to figure out how to use this new system. Also breakfast was quite good but get there early! Tables are quickly taken and seating can be a problem."

"Loved this hotel, will definitely stay again when I go to NYC"

"Good"

"Next to Penn station which is very strategic"

"Hotel is in a great location, right near Times Square. Front lobby was clean and the staff was very helpful. On weeknights they have a free wine happy hour with music. You also receive 2 vouchers per day for breakfast. You can either sit at their restaurant, Friedmans and pay $6.50 per person, or can go to a different cafe and get the free grab and go breakfast. They have water and ice machines on each floor which was nice to refill our Stanley's before a day of walking. My only complaint was the outlet in the bathroom did not work. Also it took a bit to figure out how to get the toilet to flush (pull the handle up instead of down). "

"The room was dated and filthy. No refrigerator. Dusty cabinets, bedside table, dresser. The bathroom had black mold growing under the sink and in the caulking. Gross. "