Ratings based on 746 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
62% of guests recommend
2.8 Room cleanliness
2.9 Service & staff
2.8 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2015
Muy agradable el hotel. Cómodo y limpio. La ciudad es fantástica
3 out of 5
Recommended
for Everyone
by A verified traveler from loma linda

Conference meeting

Posted Jul 20, 2015
The hotel is in a good location and it is easy to access. Staff is rated at two because they are not friendly. Supply is very limited as to their responsibility with out asking. The air conditioning needs maintainance because its so loud and disturbing when you need to rest. However if you have no other choice it can be use for the main time.
1 out of 5
by A verified traveler

Horrible

Posted Jul 12, 2015
Very dirty, outdated. Wouldn't recommend to anybody. Overpriced for a filthy room.
2 out of 5
by A verified traveler

Posted Jul 2, 2015
The room smelled of men's cologne and just seemed "old" also, we almost didn't find it, because the Google maps address is wrong. The sign says Knights Inn, but all of the literature and items in the room day Says Inn.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Texas

Overall good hotel.

Posted Jun 29, 2015
Of course you can't expect luxury from the price you are paying here but overall, it was a good stay. The pillows and mattress were very comforatble. Everything in the room worked perfectly fine. And the check in process was very smooth. The breakfast mainly consists of cereal, toast, fresh fruits, and oatmeal.
1 out of 5
by A verified traveler

Lesson learned

Posted Jun 22, 2015
Let me break this down Website states rollaway beds... There was none, the manager had to bring one from another hotel(they didn't ruin out front desk said They don't use them) On the website it does not state that 5 ppl could not stay in a double bed room but when I called and asked for a roll away and was initially denied one, she stated it was illegal for 5 ppl to stay in that room. When I set up search with Expedia I specifically put in 2 adults and 3 children. Night one roll away, two adults in one bed with an 8 year old and need 2 with a 16 and 12 year old was a horrible night. Two dead roaches under the bed Bathroom light switches didn't work No weather stripping on the bottom on the door (yay flies) Dirty bathroom toilet The only reaked of mothballs We needed towels in the morning because when "housekeeping" came in ONLY to make the beds (leaving McDonalds trash from the night before) only left two towels (we're 5 guests) the front desk "clerk" refuses to get us towels until 9 when "housekeeping" was in. So instead we had to use tshirts to dry off to get out and make most of the day. The TV didn't work Last but not least with moth ball smell in lobby and roaches in the room I wasn't about to trust the breakfast. Over all lesson learned, don't go cheap or you end up regretting it. If you can spend a little more for real comfort spend it in a place you can be happy to come back to.
1 out of 5
by A verified traveler from mexico

Posted Jun 15, 2015
Horrible dirty bad conditions no more words to describe not recommended
3 out of 5
Recommended
for Families
by Abrahainy from Mcallen

Smelly room

Posted May 29, 2015 on Hotels
Everything was really comfortable the only bad thing was that the room smelled really bad
1 out of 5
Recommended
for Families
by Russ from WEATHERFORD, OK

HORRIS

Posted May 22, 2015 on Hotels
There were cockroaches in the room and the A/C didn't work so we changed rooms where that A/C didn't work either. After working through hotels.com we were able to get a room that was marginal. We stayed and paid for the 1st night but cancelled and was refunded for the 2nd and 3rd night.
2 out of 5
Recommended
for Personal Event
by Andrew from California

Bullet hole

Posted May 20, 2015 on Hotels
Bullet hole in room 299 obviously visible from hole in curtain and hole in opposite wall where the room mirror was located