“Booked a King Suite and was charged for this. Arrived and was put in a room with two Queens. Front desk staff Mike was rude and unwilling to adjust the price. He lied and said the prices were equal, despite my price checking prior to booking. Rechecked pricing and Expedia prices were significant higher than direct booking. The front desk clerk literally shouted in my face when I was unwilling to accept paying for a room that I did not receive. Also the site said breakfast was included……
“I would probably not stay here again . Very small with no lobby or sitting room . Basically no breakfast items besides toast or cereal . Only 2 tables in area to eat . No maid service for clean /dry towels .”
“Nice one night stay. Only complaint would be the pool area had a lot of fruit flys/ dead flys in the water and on the floor. Other then that wonderful stay and helpful staff”