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"Great staying experience. Staff provides very good service. Every staff I interacted with spoke good English. The indoor and outdoor onsen make our experience even better. Food is good quality though a little expensive. Overall, it’s worth the money spent. "

"Onsen tub in room was fantastic "

"My dad and I are visiting from China, and this is my first time in Japan —lHakone. From the moment we arrived at Mikawaya, everything exceeded our expectations. We were delighted to experience such authentic Japanese cuisine. The service was thoughtful and attentive. We’re already looking forward to coming back — and when we do, Mikawaya will definitely be part of our trip again. 10/10 experience!!"

"Beautiful Onsen resort. The services and team were courteous and professional."

"The family room we had was perfect for the 5 of us ( 2 adults and 3 school age children). Very spacious. Loved the private hot tub. Loved the dinner buffet. And how can you not love the view. Highly recommend. "

"Clean and quant place to stay. Easy walk from the train station. "

"Wish staff would have had more knowledge on places to eat"

"Loved it!"

"Staff was attentive, prompt, and kind. I stayed for four nights; one night I had forgotten to book a time slot for the onsen, and they still made sure I had one later in the evening. Above and beyond. Thanks! "