Splash Water Park Tours

My best friend and I had the best time. Food choices were great, bar doesn’t open until 10am just for the people that are as crazy as us. But Hector was a great agent that helps with your excursions, your reservations, facts about the area which is amazing. HE ALSO helped me plan a birthday surprise in the hotel room for my best friend with balloons and a cake which she loved and I couldn’t have done it without him. If you end up with Hector, you’re guaranteed a smooth trip no doubt. The place itself is filled with great people who willingly want to help you. Drinks are great if you know what to order. I didn’t have any problems with the beach being rocky but maybe it was a different time of year. It’s really a relaxed place and I would say safe, they don’t let any Ubers or anyone in unless you yourself confirm to the front desk. Definitely may have to come back and visit the worker friends I made !!

The beach was beautiful and the rooms were nice , I would return to the Dominican republic as it was gorgeous but never to this resort . The staff was not welcoming , I felt as if they were paying me to be there with the way that some staff treated us . From the moment we checked in i had a bad experience, we waited 35 min in line just to check in & when we were checking in the agent tried putting us into a two bed room when we booked for a king bed suite. We explained this and she said they didn’t have rooms and we can go check back in the next morning . I was not very happy about this , as you pay for what you book for , I asked if she could check if any building had a room with a king size bed , she said she doubts there will be but she can ask and I believe her manager said she can place us in a room we booked , we then were on the cart to take us to our room , the driver completely drove past our building and stopped to take another group to their building, I wish I was exaggerating when I say we waiting 20 min for him to come