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Best Western Springfield West Inn

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Desk, iron/ironing board, free WiFi, bed sheets
Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Desk, iron/ironing board, free WiFi, bed sheets
Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Best Western Springfield West Inn

Best Western Springfield West Inn

2.5 star property

4.0/5 Very Good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Business services
  • Laundry
Map
429 Riverdale Street, West Springfield, MA, 01089

Explore the area

  • Popular LocationJosiah Day House3 min drive
  • Popular LocationEastern States Exposition8 min drive
  • Popular LocationQuadrangle10 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)24 min drive

Room options

About this area

West Springfield

Best Western Springfield West Inn is located in West Springfield. The area's natural beauty can be seen at Chicopee Memorial State Park and Hampton Ponds State Park, while Josiah Day House and Springfield Science Museum are cultural highlights. Six Flags New England and Naismith Memorial Basketball Hall of Fame are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Josiah Day House - 3 min drive
  • Eastern States Exposition - 8 min drive
  • MassMutual Center - 10 min drive
  • Quadrangle - 10 min drive
  • Springfield Museums - 11 min drive

Getting around

  • Springfield Union Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 24 min drive

Restaurants

  • IHOP - 13 min walk
  • Auntie Cathie's Kitchen - 18 min walk
  • Olive Garden - 19 min walk
  • Bnapoli Italian - 19 min walk
  • Celery Stalk - 19 min walk

About this property

Best Western Springfield West Inn

Property highlights
Consider a stay at Best Western Springfield West Inn and take advantage of laundry facilities, a 24-hour gym, and a 24-hour business center. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Express check-out, smoke-free premises, and an elevator
  • A computer station, multilingual staff, and a 24-hour front desk
  • Guest reviews give top marks for the overall value
Room features
All guestrooms at Best Western Springfield West Inn offer comforts such as air conditioning, as well as amenities like free WiFi. Guests reviews give good marks for the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

92% of travelers were happy with check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

Is Best Western Springfield West Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Springfield West Inn?

As of Sep 26, 2022, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on Oct 23, 2022 start from $97.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Springfield West Inn?

Self parking is free at this property.

What time is check-in at Best Western Springfield West Inn?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Springfield West Inn?

Check-out is at 11 AM.

Where is Best Western Springfield West Inn located?

Situated in West Springfield, this hotel is 1 mi (1.7 km) from Josiah Day House and within 3 mi (5 km) of Westfield River and Baystate Medical Center. Eastern States Exposition and Mercy Hospital are also within 3 mi (5 km).

Can I cancel my reservation for free at Best Western Springfield West Inn and receive a full refund?

Yes, Best Western Springfield West Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Springfield West Inn cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 349 out of 1007 reviews
5 - Excellent 35%
Rating 4 - Good. 410 out of 1007 reviews
4 - Good 41%
Rating 3 - Okay. 154 out of 1007 reviews
3 - Okay 15%
Rating 2 - Poor. 56 out of 1007 reviews
2 - Poor 6%
Rating 1 - Terrible. 38 out of 1007 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.3/5

Staff & service

3.6/5

Amenities

4.0/5

Property conditions & facilities

3.8/5

Eco-friendliness

3/5 Okay

Katherine
Traveled with family and small children
It is an older building right on a very busy road. However, the room was fine and the free breakfast was ok. I was very happy that the front desk staff got someone to fix our stopped up sink right away.
Stayed 1 night in Sep 2022

4/5 Good

Daniel
Liked: Cleanliness, amenities, property conditions & facilities
My room was clean and in good condition with good temperature control, and comfortable. Also the price was affordable. Staff was nice but they did seem understaffed — there was a lot of waiting at the front desk for someone to arrive to handle checkout, which was inconvenient and seemed like it was stressful for the staff.
Stayed 1 night in Sep 2022

5/5 Excellent

IVETTE
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

2/5 Poor

Ana
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures online makes it look better. Looks very old drawer were damage in room . Breakfast waz always the same no variety. Nearby area was ok
Stayed 5 nights in Aug 2022

2/5 Poor

Baochun
Traveled with family
Disliked: Cleanliness
The dining room chairs surfaces were so dirty that sets up my stomach.
Stayed 1 night in Aug 2022

2/5 Poor

Christian
Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very kind, but the hotel itself was very rundown. The complimentary breakfast was extremely poor and we skipped it after the first attempt. Hotel had coin-op laundry machines but the front desk had no quarters. Vending machine was out of service. Elevator was so slow we just took the stairs. All in all not recommended, and not what we are generally used to from a Best Western
Stayed 3 nights in Aug 2022

5/5 Excellent

GREGORY
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean breakfast in morning affordable will recommend especially for emergency travel
Stayed 2 nights in Aug 2022

4/5 Good

Robert
Liked: Staff & service
Reasonable room, reasonable prices.
Stayed 1 night in Jul 2022

3/5 Okay

Kerri
Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Pool was advertised which is why we chose this hotel. Pool was closed. Coffee was awful. Hotel was quite dirty. Decent location but hotel is very tired.
Stayed 2 nights in Jul 2022

2/5 Poor

Osama
Business traveler
Disliked: Cleanliness, staff & service, amenities
After checking in, I realized that the room wasn't clean. For example, there were crumbs and heavy dust in the drawers, on shelves and night stand. Also, there were smears all over the door and the fridge was not clean. I informed the front desk and they said they will send someone to check. When I came later in the day, it seemed that someone just wiped a couple of tables, and everything else stayed the same. I stayed for almost a week and there was absolutely no room service during my stay. The property changed the access to rooms without informing the occupants that the original cards no longer worked.
Stayed 5 nights in Jul 2022