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Best Western Springfield West Inn
2.5 star property

Hotel with free breakfast, steps from Connecticut River

Choose dates to view prices

your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Best Western Springfield West Inn

Lobby
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.0 out of 10

Very good

Popular amenities

    • HousekeepingHousekeeping
    • Breakfast includedBreakfast included
    • Parking includedParking included
    • GymGym
    • LaundryLaundry
    • Air conditioningAir conditioning
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Quality Inn West Springfield
Pool
Breakfast included
Parking included
Free WiFi
7.2 out of 10, Good, (1002)
The price is $102
includes taxes & fees
$89 per night
Sep 8 - Sep 9
Quality Inn West Springfield

About the neighborhood

Map
429 Riverdale Street, West Springfield, MA, 01089

What's nearby

  • Big E - 9 min walk
  • MassMutual Center - 6 min drive
  • Baystate Medical Center - 6 min drive
  • Eastern States Exposition - 6 min drive
  • MGM Springfield - 6 min drive

Getting around

  • Springfield Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Wood-N-Tap - ‬2 min drive
  • ‪Puerto Rico Bakery - ‬5 min drive
  • ‪Wendy's - ‬4 min drive
  • ‪McDonald's - ‬4 min walk

About this property

Best Western Springfield West Inn

Hotel near Connecticut River
Located close to Baystate Medical Center and Eastern States Exposition, Best Western Springfield West Inn provides free continental breakfast, laundry facilities, and a 24-hour gym. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks at this hotel include:
  • Free self parking
  • Express check-out, a computer station, and a vending machine
  • Smoke-free premises, multilingual staff, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 53 rooms offer comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

Is Best Western Springfield West Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Springfield West Inn?

As of Sep 1, 2024, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on Sep 8, 2024 start from $93.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Springfield West Inn?

Self parking is free at this property.

What time is check-in at Best Western Springfield West Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Springfield West Inn?

Check-out is at 11 AM.

Where is Best Western Springfield West Inn located?

Situated in West Springfield, this hotel is 0.1 mi (0.1 km) from Connecticut River and within 3 mi (5 km) of Eastern States Exposition and Baystate Medical Center. MassMutual Center and MGM Springfield are also within 3 mi (5 km).

Reviews

8.0

Very Good

Rating 10 - Excellent. 361 out of 1001 reviews" "
Rating 8 - Good. 386 out of 1001 reviews" "
Rating 6 - Okay. 144 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 53 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Maddie

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Traveled with partner
Great value for the price. The complimentary breakfast was better than most
Stayed 1 night in Aug 2024

10/10 Excellent

Eric L.

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Bay State Medical Center for early morning medical procedures. Great ease of access routes to the hospital. Also to MGM casino, Costco's etc.
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Traveled with partner
Liked: Staff & service
The place could use a bit of sprucing up. The staff staff was great. Overpriced for what you get.
Stayed 1 night in Aug 2024

6/10 Okay

Bart

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Location was convenient
Stayed 1 night in Aug 2024

6/10 Okay

Amr

Business traveler
Disliked: Staff & service, amenities
Dont stay more than one day
Stayed 4 nights in Aug 2024

8/10 Good

Iraida

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very good coffee.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

6/10 Okay

Mark

Stayed 1 night in Jul 2024

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds
Stayed 1 night in Jul 2024

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Yvette

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk girl was so rude and unfriendly. Couldn’t offer a hello, welcome or even eye co tact. She was very miserable and uninterested in acknowledging any guest. The outside grounds were disgusting. Litter all around and the pool looked like it hadn’t been open in 2-3 years. Should not advertise having a pool if it’s closed down. That being said. The room was clean and breakfast buffet was good.
Stayed 1 night in Jul 2024

4/10 Poor

Tracey

Disliked: Property conditions & facilities
One and done
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
?
Stayed 2 nights in Jul 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and was a "standard" hotel It was a good room for the night AC worked well Breakfast was above average (sausage, eggs, waffles) I would have no problem staying there again
Stayed 1 night in Jul 2024

8/10 Good

Ruth

Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, amenities
The carbon monoxide detector one level had low battery beeping so was reassigned to another floor. The detector on that floor ALSO started beeping for low battery 30 minutes after getting settled. Only solution management could come up with was to remove the detector! Really! You don’t train staff on how to change a battery?
Stayed 1 night in Jul 2024

8/10 Good

HEATHER

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Area around property is sketchy
Stayed 1 night in Jul 2024

10/10 Excellent

Jaylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2024

8/10 Good

Charlene

Liked: Cleanliness
Clean
Stayed 1 night in Jul 2024

6/10 Okay

Mary

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
MIXED: We booked 5 nights stay for a sports tournament. The area is pretty sketchy. Hotels to the left and right are both shuttered. The check-in process at 2am was easy. Sign at the counter says the room will be cleaned on day 3. This did not happen. When I asked for fresh towels (I wasn’t going to reuse for a 4th time) the desk attendant said he would write it down in the cleaning staffs book. When we came back from travel on day 4, room still not cleaned. He was very apologetic. The walls are paper thin, woke up to a couple fighting around 5am, rap music being played extremely loudly around 6:30. Standout employees include the night staffer who gave us the towels and answered my 16 year olds silly questions and the breakfast room attendant. He made sure everything was full and if you needed anything he would get it. Breakfast was the usual BW style, eggs, sausage, cereal, etc. Overall, property is in need of a refresher but the staff is really nice.
Stayed 5 nights in Jun 2024

6/10 Okay

Alla

Traveled with family and small children
Liked: Cleanliness, staff & service
No green area. Was around a few sketchy hotels.
Stayed 1 night in Jun 2024

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and breakfast was ok.
Stayed 1 night in Jun 2024

8/10 Good

HEATHER

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Sketchy on the outside but inside clean and taken care of
Stayed 1 night in Jun 2024

10/10 Excellent

Sangia

Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5