伯明翰圣玛利市政厅附近酒店

“客房非常整潔。職員非常友善，我check in時小心撳錯電掣開唔到房燈，去櫃檯求助，職員好快幫我處理咗問題，客服令人非常滿意！”

“We are happy to stay at a quiet, welcome hotel. Feel comfortable Not just Only the big comfortable bed, perfect location, fresh and yummy food, but also the warm & helpful staffs and the express checkin checkout. Its perfect if provide the conditioner and body lotion at the cold and dry weather. We enjoy the time and will stay again. ”

“Clean room and close to city center”

“Staff were excellent, however ”

“DO NOT STAY HERE. I had booked this property a week in advance and on the day i was told there was no room for me as they did not block out the bookings when they were fully booked. They claimed they had sent a message on the portal “hours in advance” However, prior to my arrival there was no message or attempt to contact myself to let me know that the property was already booked up. Thos is quite dangerous considering i am a young female travelling to a coty i do not know in the dark. I am yet……

“Communication regarding check-in was awful. Room was really cold when I got in. Couldn't lock door at first, had to mess about freeing rhe lock (should not be my job!!) No towels or soap available. No hot water on tap. No tea/coffee making facility, although there was a kettle so at least I could get some hot water, but no cups/mugs. Went down into what I'd believed was a communal lounge & kitchen to be told by a chap who was sleeping in the lounge that it is a private room (No lock on……

“The decor is tired and the food standards are not as good as the last time I dined here”

“The breakfast was not free”

“Room was clean and nicely presented. There is significant building work taking place so restaurant not open (which they did pre-warn me about,), and skeleton staff. However, the staff were super helpful and friendly. Everything closes at 8pm ( bar, front gates etc) so not a place to stay if you are looking to relax of an evening outside of your room. ”