“Unsafe Room Conditions—Left Immediately Upon Arrival
I booked two nights at Queens Court in St. Simons Island and drove five hours to get there. When I arrived late that evening, I discovered that the room’s door was severely damaged. Although the electronic lock worked, the deadbolt did not effectively secure the door, and the security chain would not latch. Because the room was on the ground floor with direct exterior access, I did not feel safe staying there.
No hotel staff were available,……
“We truly enjoyed our stay at The Inn! This place is a hidden treasure! The landscape is beautiful, the rooms were clean & well stocked, the staff was absolutely amazing from start to finish, my mocktails were incredible & the breakfast buffet & food from the bar was delicious! We are looking forward to visiting again and sharing the experience with our family. I’m so happy that my husband took me there for my birthday celebration! Many thanks to all the staff for all they do for their guests!”
“Good room and location for the price. Not with walking distance to anything but the island is small so driving wasn’t too much of an issue. Room was good size and clean enough. A/C worked great. Super hot water that never ran out although it did cycle some. Pool area was super nice. Room did have very noticeable smoke smell upon entering each time. Staff was great and accommodated our super late check in. Lobby had small snack/drink shop but wasn’t very well stocked so we door dashed a lot.……
“first room they gave us smelled...did give us another room..it was ok...then 2 separate couples knocked on our door thinking that was their room..Then checked my credit card and was charged twice...still trying to resolve this”