Thornhurst Chalets

Exceeded my expectations!

Thank goodness very good hotel so clean and well We love it pool

Great value and location.

Pleasant surrounding. Peaceful. Only suggestion is to have the pool a bit warmer.

Location was very clean and staff was very polite and helpful . Also free breakfast was surprisingly nicer than expected which was a pleasant surprise

I love the Double Tree Hotels! The beds are always comfortable, I love the Crab Tree and Evelyn products they supply and who doesn't like a warm cookie at check in. This Double Tree in Wilkes-Barre did not disappoint. It was clean and every thing was kept up. Staff were very friendly and helpful. We ate a quick dinner in their restaurant before going to a play. We just had burgers but they were very good and again, wait staff was very friendly. Their is road construction at the bottom of the...

Great staff and very clean!

Good breakfast and fitness room.

Great property with great staff! Hop is super amazing and helpful and both Joe and Joe jr were nice and courteous as well. Another lady whom I didn’t get her name was also super lovely. Two beautiful horses on the property along with an indoor pool, hot tub, fire pit area and trails makes it a truly convenient enjoyable stay. Highly recommend and will return!

It was very nice and clean. The gentlemen who checked us in was fantastic but the woman who checked us out stared at the computer with earbuds in and literally never even looked at us. Poor customer service skills but otherwise it was great.

The awesome gal that checked me and the same person, I had the pleasure to check out with….was literally such a delightful personable individual! Too bad there aren’t more like her in the Customer Service Industry. I arrived early and asked if there was any chance to check in early…. She checked and there was! Above the call of duty… 😊😊😊

The room was clean and staff was very helpful and friendly.

It was amazing to stay here... What a magical place.... Both Tom and Maureen made us feel like home. The breakfast was also extra delicious, and everything about this place is absolutely amazing

Very impressived with how clean and modern it was. Definately will stay here again.

Room was nice and clean. Did forget an expensive pair of sun glasses on the desk and called right away. House keeping claims they didn't find them but they were 100% left in the room. Pretty sad they were dishonest. But the overall stay was great. Elevators were broken though.

Delicious, free breakfast, not buffet style, but by order, and fresh food, not sitting out to dry out. The entire hotel is updated beautifully, and spotless. Hotel staff was exceedingly friendly, and helpful, including the lovely cleaning lady. Quick check in. Close to many things. The staff was helpful in finding us some things to do, when it was raining, and we had to change our plans. I would stay here, again, in a heartbeat. Very happy!

Hotel was very clean and front desk staffed when I checked in around midnight. Pool & hot tub closed due to covid. A small amount of breakfast items were available to go, also due to covid. Hallways are dark, as if lighting was an afterthought. Room was clean, TV modern, bathroom clean and modern. No bugs found under mattress. Would definitely stay again.

Clean, comfortable and convenient. Three great C’s! And friendly :-)

Great stay