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Dreams Tulum Resort & Spa

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Private beach, white sand, free beach cabanas, sun loungers
Private beach, white sand, free beach cabanas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Overview of Dreams Tulum Resort & Spa

VIP Access

Dreams Tulum Resort & Spa

4.5 out of 5

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationTulum National Park2 min drive
  • Popular LocationLabnaHa Ecopark Adventures4 min drive
  • Popular LocationCenote Manatí6 min drive
  • AirportTulum, Quintana Roo (TUY)9 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Dreams Tulum Resort & Spa is next to a golf course and on a private beach. The area's natural beauty can be seen at Tulum National Park and Gran Cenote, while LabnaHa Ecopark Adventures and Xel-Há Park are popular area attractions. Traveling with kids? Consider Tulum Monkey Sanctuary and Jungle Place. Spend some time exploring the area's activities, including golf lessons.
Popular Location

What's nearby

  • Tulum National Park - 2 min drive
  • LabnaHa Ecopark Adventures - 4 min drive
  • Cenote Manatí - 6 min drive
  • Soliman Bay - 9 min drive
  • Tulum Mayan Ruins - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 97 min drive

Restaurants

  • Bordeaux — 1 min walk
  • El Patio — 1 min walk
  • Oscar & Lalo — 7 min drive
  • Chamicos — 9 min drive
  • La Coqueta — 9 min drive

About this property

Dreams Tulum Resort & Spa

4.5-star hotel with pools, private beach, full-service spa
Catch some rays on Dreams Tulum Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 9 restaurants. All 432 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include furnished balconies or patios, DVD players, and flat-screen TVs.
Dreams Tulum Resort & Spa offers 432 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

All inclusive details

All-inclusive room rates at Dreams Tulum Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 9 restaurants and 1 coffee shop/café
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Tennis
  • Volleyball
  • Winery attached

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Business center
  • Conference center (5460 square feet of space)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • DVD player
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free international calls
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dreams Tulum Resort All Inclusive
Dreams Tulum
Dreams Tulum All Inclusive
Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort All Inclusive
Dreams Tulum All Inclusive
Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel
Hotel Dreams Tulum Resort & Spa - All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Resort All Inclusive
Dreams All Inclusive
Dreams Tulum & Inclusive Tulum
Dreams Tulum Resort Spa
Dreams Tulum & Spa Tulum
Dreams Tulum Resort & Spa Hotel
Dreams Tulum Resort & Spa Tulum
Dreams Tulum Resort & Spa Hotel Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Tulum Resort Spa Optional All Inclusive

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 433 out of 986 reviews
5 - Excellent 44%
Rating 4 - Good. 245 out of 986 reviews
4 - Good 25%
Rating 3 - Okay. 148 out of 986 reviews
3 - Okay 15%
Rating 2 - Poor. 70 out of 986 reviews
2 - Poor 7%
Rating 1 - Terrible. 90 out of 986 reviews
1 - Terrible 9%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness
Room services was horrible we ordered food two times and fell asleep each time before it arrived because it took 2-3 hours. The rest of the staff were nice and accommodating
Stayed 4 nights in Jun 2021

3/5 Okay

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Grounds were very well unkept. Staff was friendly. Food was good. Alcohol Beverages seemed watered down and didn’t taste like they normally should. I wouldn’t come back because the price was to high for what we got since half the restaurants were closed or couldn’t accommodate our party size (14). It wasn’t until we complained to the preferred club manager that we got a dinner reservation made for us.
Stayed 5 nights in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, but the whether was awful
Stayed 7 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time at the Dreams Resort! The room was very spacious and the jetted tub was so relaxing. The resort had everything we needed and more! The property was well maintained with gorgeous places to take photos. The staff was very helpful and kind. My only negative feedback would be on the food, I wish there had been more authentic Mexican food. But other than that, my stay was a dream!
Stayed 4 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! I would definitely stay there again.
Stayed 5 nights in Jun 2021