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Outdoor pool
Outdoor pool
Balcony
Terrace/Patio

Guest reviews

4.7 out of 5 Exceptional
258 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air Conditioning
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationSFER IK9 min drive
Popular LocationTemple of Doom11 min drive
Popular LocationLas Palmas Public Beach11 min drive
AirportTulum, Quintana Roo (TUY)18 min drive

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  • Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View

    5/5 guest room rating

    Room amenities

    • 3455 sq ft
    • Sleeps 7
    • 3 King Beds and 1 Double Sofa Bed
    More detailsDeluxe Penthouse, 3 Bedrooms, Private Pool, Pool View
  • Luxury Suite, 1 Bedroom, Kitchen, Pool View

    4.5/5 guest room rating

    Room amenities

    • 1313 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsLuxury Suite, 1 Bedroom, Kitchen, Pool View
  • Deluxe Penthouse, 2 Bedrooms, Private Pool, Pool View

    5/5 guest room rating

    Room amenities

    • 2892 sq ft
    • Sleeps 5
    • 2 King Beds and 1 Double Sofa Bed
    More detailsDeluxe Penthouse, 2 Bedrooms, Private Pool, Pool View
  • Luxury Condo, 3 Bedrooms, Kitchen, Pool View

    5/5 guest room rating

    Room amenities

    • 2088 sq ft
    • Sleeps 7
    • 3 King Beds and 1 Double Sofa Bed
    More detailsLuxury Condo, 3 Bedrooms, Kitchen, Pool View
  • Penthouse, 1 Bedroom, Private Pool

    5/5 guest room rating

    Room amenities

    • 2381 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsPenthouse, 1 Bedroom, Private Pool
  • Studio, Kitchen

    5/5 guest room rating

    Room amenities

    • 549 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Twin Sofa Bed
    More detailsStudio, Kitchen
  • Luxury Apartment, 2 Bedrooms, Kitchen, Pool View

    5/5 guest room rating

    Room amenities

    • 1614 sq ft
    • Sleeps 5
    • 2 King Beds and 1 Double Sofa Bed
    More detailsLuxury Apartment, 2 Bedrooms, Kitchen, Pool View
  • Superior Room

    4.6/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room

About this area

Tulum

Located in Tulum, KASA Hotel Parota is near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Cenote Crystal and Playa Paraiso. Tulum Monkey Sanctuary and Xel-Há Park are not to be missed. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Tulum travel guide
View in a map
Popular Location

What's nearby

  • Tulum National Park - 3 min drive
  • SFER IK - 9 min drive
  • Temple of Doom - 11 min drive
  • Las Palmas Public Beach - 11 min drive
  • Playa Paraiso - 12 min drive

Getting around

  • AirportCancun Intl. Airport (CUN) - 110 min drive

Restaurants

  • Chacabar — 5 min walk
  • El Gourmet — 17 min walk
  • Batey — 18 min walk
  • La Bistro — 18 min walk
  • Ki'Bok — 18 min walk

About this property

KASA Hotel Parota

3.5-star hotel near Tulum National Park
A restaurant, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a poolside bar, a children's pool, and free use of bicycles. All 18 rooms offer free WiFi, room service, and LED TVs with cable channels. Premium bedding, coffee makers, and free bottled water are among the other amenities available to guests.
KASA Hotel Parota offers 18 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 5 km

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free area shuttle
  • Outdoor pool

Conveniences

  • Front-desk safe
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Outdoors

  • Beach loungers
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Iron/ironing board
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 1 2020 to October 31 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 232 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Kasa Hotel Residences Tulum
Kasa Hotel Residences
KASA Hotel Parota Tulum
KASA Parota Tulum
KASA Parota
Kasa Hotel + Residences
KASA Hotel Parota Hotel
KASA Hotel Parota Tulum
KASA Hotel Parota Hotel Tulum

Frequently asked questions

Can I cancel my reservation for free at KASA Hotel Parota and receive a full refund?
Yes, KASA Hotel Parota offers free cancellation on select room rates, because flexibility matters! Please refer to KASA Hotel Parota cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at KASA Hotel Parota?
As of Oct 22, 2020, prices found for a 1-night stay for 2 adults at KASA Hotel Parota on Nov 2, 2020 start from $77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does KASA Hotel Parota have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is KASA Hotel Parota pet-friendly?
No, pets are not allowed at this property.
How much is parking at KASA Hotel Parota?
Self parking is free at this property.
What time is check-in at KASA Hotel Parota?
Check-in is from 3:00 PM–5:30 AM.
What time is check-out at KASA Hotel Parota?
Check-out is at noon.
Does KASA Hotel Parota provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 232 per vehicle applies.
Where is KASA Hotel Parota located?
Situated near the beach, this hotel is 3 mi (4.8 km) from Tulum Mayan Ruins and 3 mi (4.9 km) from Cenote Crystal. Playa Paraiso is 3.3 mi (5.3 km) away.
4.7
Exceptional
5 - Excellent
210
4 - Good
36
3 - Okay
5
2 - Poor
3
1 - Terrible
4

4.9/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
KASA hotel was very nice, loved it.The food at the hotel was amazing.
Stayed 3 nights in Aug 2019

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience Great staff Well kept hotel Clean and courteous
Stayed 4 nights in Mar 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Kasa was fantastic. The rooms were extremely ckean and the staff was fabulous. The food from the restaurant/Tiki bar was the best from ourventire trip. When we left for Cancun and checked into our new hotel, my wife and I looked at each other and both wished we would have stayed at Kasa. Highly recommended 💯💯💯
Stayed 3 nights in Mar 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We came late midnight and was so hungrybut there’s no more open restaurants, the guy at the front desk gave us some cereals and milk to eat. I thought that was very nice. All of the staffs are very friendly and accommodating. I will definitely recommend!
Stayed 3 nights in Mar 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay at this hotel I love our room very minimalist. They even gave us a welcome drink breakfast was great. I definitely would recommend it.
Stayed 1 night in Mar 2020

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