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Orchid House Tulum

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Pool
Pool
Terrace/Patio
Terrace/Patio

Overview of Orchid House Tulum

Orchid House Tulum

3.5 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Aldea Zama, Calle Kinich Na, Tulum, QROO, 77760

Explore the area

  • Popular LocationTulum National Park15 min walk
  • Popular LocationDos Aguas Park4 min drive
  • Popular LocationLas Palmas Public Beach7 min drive
  • AirportTulum, Quintana Roo (TUY)10 min drive

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About this area

Tulum

Located in Tulum, Orchid House Tulum is near a private beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Las Palmas Public Beach. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting.
Visit our Tulum travel guideOpens in a new window
Map

What's nearby

  • Tulum National Park - 15 min walk
  • Dos Aguas Park - 4 min drive
  • SFER IK - 7 min drive
  • Las Palmas Public Beach - 7 min drive
  • Playa Paraiso - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 110 min drive

Restaurants

  • Batey — 18 min walk
  • Le Bistro — 18 min walk
  • El Milagrito — 19 min walk
  • La Querida — 19 min walk
  • Taqueria Honorio — 19 min walk

About this property

Orchid House Tulum

3.5-star hotel near Tulum National Park
A restaurant, a bar/lounge, and a beach bar are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a spa tub are onsite. All 10 individually decorated rooms feature free WiFi and private yards. Guests can appreciate conveniences like refrigerators and microwaves, and other amenities include room service and rainfall showerheads.
Orchid House Tulum offers 10 accommodations, which are accessible via exterior corridors and feature safes and ceiling fans. Each accommodation is individually decorated. Beds feature down comforters. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves.

Bathrooms include showers with rainfall showerheads. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a spa tub.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Free offsite parking within 10 ft
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:30 AM: USD 15 for adults and USD 25 for children
  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Spa services
  • Spa tub

Family friendly

  • Full-sized refrigerator
  • Microwave
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical outlets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Down comforter

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Blender
  • Cookware/dishes/utensils
  • Freezer
  • Microwave
  • Oven
  • Refrigerator

Outdoor space

  • Yard

More

  • Access via exterior corridors
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board (on request)
  • Safe
  • Window screens

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 15 for adults and USD 25 for children (approximately)
  • Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Orchid House Tulum Hotel
Orchid House Tulum Hotel
Orchid House Tulum Tulum
Orchid House Tulum Hotel Tulum

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 40 out of 52 reviews
5 - Excellent 77%
Rating 4 - Good. 4 out of 52 reviews
4 - Good 8%
Rating 3 - Okay. 2 out of 52 reviews
3 - Okay 4%
Rating 2 - Poor. 2 out of 52 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 52 reviews
1 - Terrible 8%

4.7/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and great staff
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is awesome! My wife and I visited in November 2021 and it was our first time in Tulum. The property very unique and very beautiful and a perfect place to take a spouse or partner for a romantic vacation. The service was excellent and rooms were very clean. You definitely need insect repellant which the property supplies. I highly recommend the garden room. This property is quite far from the beach strip area which has a lot of the good bars and restaurants and will require a taxi or a long walk. The food and drinks at the restaurant and bar on property were excellent.
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property especially how close it was to downtown Tulum and the beach. The staff were very nice and friendly with everything. Property was clean, quiet, had amazing food and drinks. I don’t think I find anything that I didn’t like when I was there.
Stayed 4 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Natural Splendor
Service was good, like the natural beauty and enjoyed the good food, quiet surroundings and water features throughout. Very nice bathtub as well.
Stayed 3 nights in Aug 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This amazing boutique Hotel was everything I needed. Quite and private. The staff was amazing and very helpful. They even offered mosquitoe repellent which was thoughtful and nice. Great place for couples and friends looking for a restful zen experience.
Stayed 3 nights in Jul 2021