“It needs a lot of maintenance, the chair in the room had mold all over it. The door was so hard to open that it was a huge force just to open it and close it.The hair dryer was about to catch on fire when I turned that on to dry my hair so couldn’t use that. The cold storage in lobby that was suppose to have water, drinks and other items to purchase was empty and when asked the front desk she said oh well our supplier never showed up. The elevator always took forever to open when pushed the……
“Brand new hotel. Decent location, unless traveling south on 235. Staff was great. Even though it’s brand new, the wallpaper shouldn’t be peeling in the bathroom. Outside you can see construction debris in various areas. Lots of parking.”
“We had an excellent stay, and I especially want to recognize Carina at the front desk for her outstanding customer service. After breakfast, my husband accidentally left his phone behind. Carina found it and made sure it was safely returned to us. She was incredibly accommodating, professional, and genuinely kind throughout the entire experience.
Her honesty and willingness to help made a stressful situation turn out wonderfully. Employees like Carina truly make a difference, and she made our……
“Very pleased with our stay. The ladies at the front desk are very sweet and friendly. The rooms were super clean the whole hotel was very nice and welcoming. Perfect location to stores and shopping”
“The room itself was clean but the bathroom was not. Some kind of water treatment is needed. The toilet and sink where brown and rusted and the water smelled like rotten eggs.
No one works the front desk you have to call them to check in or when something is needed.”