1/5 Terrible
Sukhjit
17 Dec 2020
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Overview of Element Vancouver Metrotown
Photo gallery
Element Vancouver Metrotown
4.6/5 Wonderful
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Pet Friendly
- Air Conditioning
- Spa
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
Explore the area
Crystal Mall1 min walk
Metropolis at Metrotown9 min walk
Swangard Stadium17 min walk
Vancouver, BC (YVR-Vancouver Intl.)31 min drive
Choose dates to view prices
Junior Studio, 1 King Bed, Non Smoking
- Sleeps 2
- 1 King Bed
Studio, 2 Queen Beds, Non Smoking
4.8/5 guest room rating
- Sleeps 4
- 2 Queen Beds
Suite, 1 Bedroom, Non Smoking, Balcony
5/5 guest room rating
- Sleeps 4
- 1 King Bed
Suite, 1 Bedroom, Non Smoking
4.4/5 guest room rating
- Sleeps 4
- 1 King Bed
Studio, 1 King Bed, Non Smoking
5/5 guest room rating
- Sleeps 2
- 1 King Bed
About this area
Burnaby
In the city center and near a metro station, Element Vancouver Metrotown is in an area with good shopping. TELUS World of Science and Queen Elizabeth Theatre are cultural highlights, and some of the area's activities can be experienced at Port of Vancouver and Vancouver Waterfront. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or Rogers Arena.
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What's nearby
- Crystal Mall - 1 min walk
- Metropolis at Metrotown - 9 min walk
- Swangard Stadium - 17 min walk
- Central Park - 2 min drive
- British Columbia Institute of Technology - 3 min drive
Getting around
- Metrotown Station - 9 min walk
- Port Moody Station - 17 min drive
- Vancouver Intl. Airport (YVR) - 31 min drive
Restaurants
- Trattoria Burnaby — 1 min walk
- Green Basil Thai — 3 min walk
- Reflect social dining + lounge — 3 min walk
- Sushi Garden — 3 min walk
- Cactus Club Cafe — 4 min walk
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Self parking on site (CAD 19 per night; includes in/out privileges)
- Electric car charging station on site
- Onsite parking is wheelchair accessible
- Height restrictions apply for onsite parking
Food and drink
- Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
- 1 restaurant
- 1 bar
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
- Free bicycle rentals
- Indoor pool
- Sauna
- Steam room
Family friendly
- Dry cleaning service
- Free cribs/infant beds
- Grocery/convenience store
- Indoor pool
- Kitchen
- Laundry facilities
- Microwave
- Refrigerator
Conveniences
- Elevator
- Front-desk safe
- Grocery/convenience store
- Water dispenser
Guest services
- 24-hour front desk
- Concierge services
- Dry cleaning service
- Free grocery shopping service
- Laundry facilities
- Luggage storage
- Multilingual staff
Languages spoken
- Chinese
- English
- Filipino
- French
- Hindi
Business services
- 24-hour business center
- 4 meeting rooms
- Computer station
- Conference space (4373 square feet)
Outdoors
- BBQ grill(s)
- Garden
- Picnic area
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Assistive listening devices available
- Braille signage
- Grab bar near toilet
- In-room accessibility
- Lever door handles
- Visual alarms in hallways
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Free cribs/infant beds
- Linens
- Premium bedding
Bathroom
- Eco-friendly toiletries
- Hair dryer
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Entertainment
- 32-inch flat-screen TV
- Cable channels
- iPod dock
Food and drink
- Coffee/tea maker
- Cookware/dishes/utensils
- Dishwasher
- Kitchen
- Microwave
- Refrigerator
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers
- Iron/ironing board
- Laptop-compatible safe
- Phone
See similar properties
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
- Indoor pool
The following facilities are closed on Sunday and Saturday:
- Indoor pool
Access methods
Staffed front desk
Pets
Pets stay free
Up to 50 lbs
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: CAD 19 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
Property is also known as
Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown Hotel Burnaby
Frequently asked questions
4.6
Wonderful
4.7/5
Cleanliness
4.6/5
Staff & service
4.4/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
GS, Burnaby
Traveled with partner
26 Nov 2020
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2020
5/5 Excellent
Verified traveler
Traveled with partner, Traveled with pets, Traveled with family
16 Oct 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2020
5/5 Excellent
Michael Ming
30 Sep 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
5/5 Excellent
CX
Traveled with family and small children
10 Sep 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
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