West Hartford Residences

"Everything was ok"

"Staff was great, very accommodating, And the room was clean when we arrived"

"Yes"

"Hotel itself was clean and all good but very sketchy area. Arrived to chaos in the lobby"

"This property is terrible. No staff availabile to give you fresh towels.They dont clean the rooms on a daily basis nor check rooms to replenesh required supply on a daily basis. They need to share information regarding room cleaning ,beddings and providing blankets on the beds and not a thin bedsheet that does not keep you warm in bed. Very disappointed client .wonderede if this was really a Windham property."

"Room was very clean. Staff was very friendly"

"Both were great!! Just what we were hoping for when we booked our stay "

"First, I wasn’t aware that it was an extended‑stay property — that part was on me. Because of that, I didn’t realize there wouldn’t be the usual hotel amenities like a coffee maker in the room, facial tissues, or different‑sized towels. There were also people coming and going at all hours of the night, along with food smells from guests cooking in their rooms. Aside from missing those items and the noise/smells, the room itself was clean, the bed was comfortable, and there were plenty of TV channels available."

"It was smokefree room but smells cigarettes anyway…"