West Hartford Residences

"No issues. Clean room, quiet, comfortable and everything worked. Sink is slightly clogged and the hand soap and body wash containers were empty but I'd been told that room had not yet been inspected. I had my own amenities so no problem. "

"Breakfast was hot and fresh. Coffee was good. Plenty of parking "

"The room was alright just smelled a bit funky. It also felt like I was the only one in the whole place so that was a bit unnerving. Aside from that I can’t really complain. Staff was cool"

"The staff were absolutely incredible and I appreciated their insight and advice about the 24-hour airport shuttle, and that breakfast and coffee items were provided even for early morning shuttle service. The staff graciously handled a persistent noise complaint and moved me to a new room when the problem continued after their intervention. Parth in particular was my hero of the stay"

"This place is a dump. TV wouldn’t stay connected to the cable, kept having to unplug and replug. Landline in room had no dial tone. Blow dryer in room didn’t work. I was supposed to get free parking while I was traveling but they charged me $8 per day. They said it was because I booked through expedia. The bed and pillows were not comfortable. I will never go there again. Avoid this place!!!"

"This is a quiet location, close to the airport. I've stayed here multiple times, the staff has always been very helpful. "

"elevator broken "

"Customer service was extremely poor. Rashheda was fabulous getting me in early, but that’s it. The amenities were terrible.. one pack of coffee, one sugar and one creamer and that’s all you get in your room. Are you kidding me? You turn on the heater or the air conditioner it’s so loud that you have to turn it off or you can’t hear the TV… no outlets in the bathroom when you’re getting ready to go somewhere. Extremely poor customer service… people weren’t nice people weren’t helpful. I would never staythere again."

"Not clean, no hiegenic, staffs are not helpful, wifi was not there even it was promised during booking "