West Hartford Residences

"Hotel was very outdated "

"Very convenient. Very friendly and helpful staff."

"Very friendly staff but my bed had been remade , stains and hair and very much used creased sheets and pillows , I did get fresh what I then made up myself , shame as the staff were nice but I wouldn’t stay again 😔"

"Adequate for an overnight next to the airport. The “features” of the place are fine, it is clean, and the breakfast is OK. Maintenance and upkeep is “fair” at best and poor at worst."

"Easy access near the airport. Leaving @ 4am so were not able to sample the bfast. Room was clean & quiet, perfect for our needs."

"Clean room and quiet. Conveniently located. But I never got my 3 am wake up call I was promised. Fortunately I had an alarm but I also count on these calls to get me up. "

"The air conditioning/heating unit was very loud. Made it very difficult to sleep at night. We turned it off when we were sleeping. Other than that, we enjoyed the stay."

"Lots of little crusty bits in the corners of the rooms. Hot breakfast was not hot and tasted stale, as if it had been re-heated (but only partially, because, as I said, it was not hot)."

"The room we were in didn't feel clean. There was some sort of stain (large area) on wall that we saw when we first entered the room. I can't speak to any of the other rooms but the one we were in definitely needed a facelift. "