“Highly Disappointing Stay—Unacceptable Cleanliness and Poor Service
I was incredibly disappointed by my overnight stay at The Grand Hotel. I booked this stay to accommodate a friend who drove a long distance for my daughter’s wedding, but the experience was stressful and deeply uncomfortable.
Unacceptable Room Conditions:
-Sleeper Sofa: The couch cushions were torn with padding falling out, and the mattress was completely unpadded box springs. It was entirely unusable, forcing us to share the……
“Highly Disappointing Stay—Unacceptable Cleanliness and Poor Service
I was incredibly disappointed by my overnight stay at The Grand Hotel. I booked this stay to accommodate a friend who drove a long distance for my daughter’s wedding, but the experience was stressful and deeply uncomfortable.
Unacceptable Room Conditions:
-Sleeper Sofa: The couch cushions were torn with padding falling out, and the mattress was completely unpadded box springs. It was entirely unusable, forcing us to share the……
Darby