“The check-in process is not customer-friendly. I could not find my reservation at the kiosk. Only two regular front desk counters were open, the wait time exceeded 20 minutes. If the hotel promotes self-service, the system must be more user-friendly.”
“The good thing is location, convenient and close to downtown. Room is big and comfortable. Food was normal. Can sometimes get pretty loud during midnights but can be accepted.
Downsides are there are no kettles nor slippers. Not very convenient.”