“Staff were friendly and helpful. Lift was out of order for all of our stay which was not good as I have arthritis in both knees, left hip and right shoulder. There were a lot of stairs - this spoilt the holiday slightly for me”
“Our room was large and nicely decorated. However, our room had a strong damp smell I believe partly from the bathroom. I know that property was old but neither of the windows in the bathroom opened and their wooden plank sealing the fireplace looked a little damp and dusty.”
“Overall an excellent location, staff and facilities. The grounds and gardens are large and very well kept. Only minor items to address are that it took some time for breakfast orders to be taken so had to wait a long time and result in toast and tea getting cold. Pool area could do with a little more lighting as it felt very dull.”
“Second stay here. Fab place, full of character and quirkiness
Great location!
Great staff, though could do with a couple more as only 3 working in a very busy pub...and they worked hard and with a smile 😃
Seemed a little less loved this time, sadly, like a bit of paint was needed, but still a great place!”
“A lovely stay in Alnwick in September 2026. We had a large room with a view of the castle.
Breakfast was very good as were the evening meal options. Staff were all friendly, helpful and seemed very competent.”
“Fantastic 2 night stay in the family room with our 20 month old daughter. Friendly staff, convenient parking, lovely food and drinks, and a delicious breakfast. We had a great stay and would definitely recommend and return!”