Find 4 Star Hotels in Cold Spring Harbor, NY from $145

"This property was beautiful, the room clean and tasteful. Pleasant staff, helpful and it was very quiet at night. They did miss my wake up call, which was the only negative. I would definitely stay at this property again."

"From check in to check out, The Sonesta is top tier! Their rooms are beautiful and clean. The bar is gorgeous and perfect for a drink. I especially loved the $15/day credit to use either at the bar, restaurant or cafe. The staff responds to any request quickly and efficiently. The pool is divine with it's heating and the many windows and skylights let in such great sun; perfect for lounging poolside. My only complaint is the inconsistent pool hours. They are different every day and are not posted anywhere on their site. If you happen to check in on a day that the pool closes at 3pm (check in is at 4pm), then you are out of luck. Anywhere else, the pool is open daily from 6 or 7am until 9 or 10pm. We were here to celebrate my daughter's 7th birthday and the pool was a key element in that. Luckily, we were accommodated by the lovely supervisor of the swim classes and her time was not cut short. Can't wait to return!"

"Staff, room & all meals were great. Very consistent service over multiple stays."

"After 150 years in operation, you’d expect this hotel to have mastered hospitality. It hasn’t. As an Expedia Platinum member with 40+ stays this year across top hotels in NY, LA, Miami, and Europe, I understand the difference between policy and service. This property fails on the latter. My fiancée arrived ahead of me for check-in. The hotel called me to verify her identity, which I confirmed immediately. Despite that, they still refused to check her in, leaving her waiting in the lobby for nearly two hours. No urgency, no courtesy, no effort to recover, despite a time-sensitive schedule for a VIP event at UBS Arena. The next morning didn’t improve. I requested a late checkout to have breakfast on property. After a 20-minute discussion with a manager, they granted a minimal extension but failed to mention breakfast ends at 10am. We arrived expecting service, only to be turned away and left waiting for lunch. That’s not a minor oversight, it’s a lack of operational awareness. For a hotel that leans on a 150-year legacy, the service feels rigid and disconnected. At every stage, there was an opportunity to elevate the experience—and it was missed."