“Everything is good except for not notifying us there is a 24 hours open Gym next to our room. And the noise comes from the Gym is sooo loud since 6am.
I called the front desk, and the lady obviously know that the noise will affect the rooms close to the gym. And she was quite nice to promise to send someone to stop it. But never stops actually.
And the next day, I went to the front desk, expressing my disappointment about this. She talked about the rights to use the GYM while I talked about……
“Great stay. I was unaware that the entire hotel runs on summer and winter air conditioning and heating programs. You cannot adjust this individually in your room. I have a health condition that reacts negatively to cool temperatures. Due to the time of year the hotel is still set to air conditioning only. I called the front desk about the wall thermostat not working to switch off the cool air and within 5-10 minutes 3 maintenance men were there to help me. They inspected the unit and explained……