“We rolled in around midnight and were told Expedia should have called to let us know the hotel was fully booked. Since it was so late, our options were very limited, which is the only reason we ended up staying at this place. The attendant said they had three rooms available and would show them to us, but warned they weren't the best. That was an understatement. The first room had a foul smell that was completely overwhelming, so we asked to see the next option, which we were told was the best……
“The front desk staff checked me into my room before I arrived and actually used my reservation on another guest. I understand mistakes happen but we had to wait in the lobby for over an hour and we had concert tickets. By the time the staff got the other guests out of my room and attempted to clean it-we were late for our concert! I will add that neither bed had a flat sheet. Is this something new? They had a fitted sheet but no flat sheet-I prefer sheets! I was also told Holly the manager……
“Vert cool and unique stay! Loved the history and staff was friendly. My only complaint was worrying about a $50 fee you pay if you “check out at 11:01 “. Checkout is 11:00. I did not appreciate having a stress after enjoying a night out not to mention a very expensive hotel room already.”