“Was sent away and had a hard night due to a surprise £100 deposit that’s never listed which gets returned 4-5 working days later . I asked for a refund of the room and was denied and sent away.
Very horrible hotel
Would sue”
“The best asset of the property is its location. Specially, if you have a room facing the canal site, which is quieter the staff are very friendly and enthusiastic to help. That does not overcome the fact that if you have a room on the third floor you have to lugg your suitcase, up four flights of stairs. Rooms start on the second floor. You want room the second floor . I did not have hot water for my shower and did report this to the staff, but there was no resolution. I did however have hot……