"First off, this resort is massive! They have trolleys going around about every 5 mins which helped out with all the walking. We arrived 2 hrs early but was allowed to check in early. Right after checking in, we went to concierge to make reservations for the restaurants but they told us that every restaurant was already fully booked til the 14th and were leaving on the 13th. We went the next day to see if we could at least find a restaurant to go to on the 9th since it was my daughter's birthday. Thanks to Katherine for getting us reservations to Coral restaurant and was also able to get my daughter a cake. Heidy at concierge was also helpful and got us reservations to Santa Fe Steakhouse and Kyoto after being told that all the restaurants were fully booked.
The room is a little outdated and needs a little TLC. Our shampoo/ conditioner holder fell off the wall and the light fixture in the shower also fell off on our 1st day. We told front desk and someone came to check it out but didn't fix it.
The room was cleaned daily and mini bar was filled daily as well.
Overall, our stay was ok but if I'm ever back in the DR, I'd probably try out a different resort."
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