Search Excelsior Cottages

"Good all around "

"Our remote didn’t work for the tv and it was quickly replaced.Staff was nice"

"clean room, great services, amazing staff "

"Ascetically nice hotel, but the beds were terrible. Extremely low to the ground, the sheets felt like sandpaper and the pillows, basically flat. Had the worst night’s sleep. "

"The hotel was standard. Room was clean and spacious. Breakfast was good. The beds were comfortable. There were nuances. Such as leaky faucet and annoying barn doors on the bathrooms. The room was stuffy. We had to keep the air conditioning running at all times. Not sure if that was because our room was located next to a ventilation system. Which was also noisy. In spite of the nuances our stay was fine. We found the best thing about the hotel was the location."

"Was a clean room with friendly staff "

"Parking was packed and no sense of direction. Room was clean though. Water park was way over crowded. 20+ mins waiting for a water slide. Tubes for lazy river was very limited. Life guards very unfriendly. Pop machine broke in water park, so had to use bar. Only one bartender so the wait was ridiculous for a pop fill. Overall my rating would be 3/10. I’ve heard great things about great wolf but it was nothing to brag about. Half the arcade games weren’t working. Donut shop didn’t even sell donuts but donut holes. Elevators wait time was 4+mins. Restaurant prices were ridiculous for the quality. I’d probably never come back or suggest it to others. Unless they made some changes. And furthermore most hotel pools close at 10-11pm. Why does it close at 8pm? That’s only 3hrs of play time day of check in. Checking out and using waterpark isnt as efficient as having a room. "

"Staff was great. But I paid $900+ do to this place having a hot tub and couldn't stay in the pool room more than 5 minutes. Water in the pool and hot tub burned all of our eyes and skin. Totally unacceptable."

"$30 open parking rate just raises the nightly rate $30. You don't shine among other hotels in that range."