“The hotel and the room looks modern and inviting. The check-in/checkout process is high tech. But, the biggest issue is that there is no service staff available at the hotel to help. Our main concern was cleanliness. The bedding sheets and pillow covers hadn't been replaced and were dirty. When I messaged the hotel support through the Expedia app chat, they responded.. but it was all about check here.. check there for new sheets. But, there was no new replacement sheets in the room closet nor in……
“The cleaning staff took my home town transportation card away from my room and the hotels failed to find it back. Super disappointed with their unprofessional conduct.”