香港游泳池酒店

“The property is beautiful and they have great amenities but the staff at the Players Club and the restaurant were just plain rude. The grill staff hostess wouldn’t even come by to seat us. It was only 8 pm and they posted open until 10! They just would look then turn away. We left because no one would seat us. Then the girls at the cafe barely responded to questions. Food was premade so the sandwich was soggy and the bun tough yet wet. The guy working the players club was just sarcastic and……

“Second day of our stay, the room was not cleaned and we did not receive fresh towels. Front desk was not available by phone. Had to go downstairs to ask for towels. Also, the breakfast sign was on display, however it was closed. We received a text in the evening stating the restaurant was closed due to an employee called in sick.”

“Great location! Wonderful staff”

“First, I was put in a room that had not been cleaned yet and then a maintenance man walked into my room in the morning unannounced and scared me.”

“Front desk is not friendly! Elevator was out of order, and we have two heavy luggage to move upstairs without any help...”

“Petit déjeuner moyen, une piscine intérieur qui ne tourne pas (elle était glacé!), le jacuzzi sale au niveau du sol donc mal voire pas entretenu. La chambre était correcte”

“We have been coming here for the last few years for the Durango Iron Horse Classic tour. We stay in the cabins. The cabins are cleans, beds are comfortable, and the property is chill. The cabins have running water and air conditioning. Great bargain overall.”