Jackson Chalets

"Comfortable clean room for one night stay. Staff friendly. "

"As soon as I walked into the room, I knew something was not right. There was no bedspread on the bed, and there were three pillows, only two of which were in pillowcases, sitting on the nightstand stand. I just assumed they were trying to save money by cutting back on linens. I grabbed one of the pillows and started to take a nap and shortly thereafter discovered a bug crawling on my arm. I looked inside the pillow case and saw one other live bug and two dead ones. The room also did not have a phone which was unusual for Motel 6. It just felt like I got the room on the end that was devoted to hourly rate customers. I complained at the desk and they assigned me to a new room which did in fact match my normal Motel 6 expectations. I have no idea what was going on with that first room assignment. "

"The pictures make it look better than it really is. It’s right off the highway which made the stay very noisy with trucks driving by and horns being honk. I was convinced this was a hotel and it is definitely a motel which should be stated in the add for clarification. I tried to get a refund for the second night since I checked out on the first night and the property denied me a refund."

"Ok"

"Clean rooms, nice staff and love the gated parking. "

"Clean room"

"It was ok"

"We checked in later in the afternoon. Decide to stay at the hotel for dinner instead of going out. We waited a long time at the bar to receive service from anyone. I approached the gentleman at the front desk and was told someone would be back soon. They were on break. We waited a while longer. We were told by other dinners we should probably go somewhere else if we expected good service in Jackson. They were correct! "

"Facility/rooms are worn/aging, needs patching/replacement. Maintenance entered room unannounced while in shower; claimed wrong room. Lots of yelling in hall and adjacent rooms between 2-3am Saturday night. Fire alarm went off at 5pm, 6pm and 4 am in one day; shut off each time. Ran out of coffee for 30+ minutes Saturday morning; NO in-room coffee makers. NO housekeeping during 4 night stay (stated as every-other day). Tub did not have a drain stop. Chose for affordability and location. Would not recommend for multiple night stay."