“Zelda was the worst desk clerk I have ever dealt with. I came back to my hotel room on the last night of my 3 night stay to find all of our belongings on a janitorial cart in the lobby. There was a mistake made by the hotel where they gave me a key to one of my rooms that was checking out after 2 days. I had 9 rooms total so I see how the mistake was made. When I tried to correct this with Zelda, she was absolutely uncooperative and did not seem to grasp the logic of how the error occurred,……
“The staff was super friendly, good, and responsive. Check in was at 3pm and I did get there a little bit early maybe 15 minutes, but my room was not ready at that time. When I arrived, front desk called to get a status on room. Room was put on priority list, cleaned, and ready by 3:30pm. The room had a mildew smell after entering. I feel like it was coming from the bathroom. Requested a change of room and it was approved. The second room was cleaned and I had no problems or issues. The tv’s in……
“Amazing price for a chic boutique hotel in a historic building! Clean, spacious & modern room, and friendly front desk staff. Stayed overnight on a long holiday weekend so there were many free, unrestricted parking spots along the street in front of the hotel. Would definitely stay again.”