Lexington Castle Hotels

"Front desk was wonderful, place was disgusting!!"

"Everything was very clean and staff friendly & helpful. Would definitely stay here again!"

"Very nice accommodations. Best free breakfast ever. "

"Friendly and clean"

"No one at reception noticed 2 people out front vaping. It was the front desk person and another employee. She was very rude and unable to properly explain the pet policy. Told us to leave if we didn't like it. And refused to call the manager when requesting it. Said she didnt want to. Several people hanging out in parking lot with laptops for long periods of time that were not guest. There are so many hotels surrounding this one I wouldn't pick one that's run this unprofessionally."

"Yes"

"Front desk staff was wonderful. I was in and out without issue. Check in was a sinch. Miesha texted to check in on me to make sure my stay was sufficient. I will always choose this location whenever I am in this area."

"Initial clerk was nice but the rest was a nightmare and I would NEVER recommend to anyone! I was overcharged for early departure twice after not feeling safe, I did not sleep in the hotel and returned the next morning at 0817 and checked out, returning the keys to the desk clerk and I was still charged for staying two nights. The desk clerk was very unprofessional telling me to check out through Hotels.com and she could not check me out. She wrote 0817 on the checkout printout she gave me but I knew it was not done in the computer if you hand write it. Two hours later someone checked me out the system per the digital receipt proceeded to charge me again and the reversed the refund and charged me another night. Hotels.com tried to also contact the hotel with no success as I was on the phone with them as I walked out of the hotel and multiple times the day I checked out. I would never recommend this hotel to anyone and wouldn't leave my puppy to sleep there either. Do yourself a favor and stay in another hotel for safety. "

"The hotel rooms are old and beat up. I requested a room with 2 beds and a walk'in shower because I was traveling with a handicap friend. I got neither of those. I would not recommend this hotel."