“At the point of check in we were informed that we were not going to be on the 6th floor Villa that I was told that was assigned to us only 2 days before arrival. That was very disappointing to start a trip that way. Also stated there would be a blender in the room since it was pertaining to a health related issue. The blender was delivered late that night in all fairness. We had 2 instances of having to wait over 30 minutes for the shuttle as well.”
“At the point of check in we were informed that we were not going to be on the 6th floor Villa that I was told that was assigned to us only 2 days before arrival. That was very disappointing to start a trip that way. Also stated there would be a blender in the room since it was pertaining to a health related issue. The blender was delivered late that night in all fairness. We had 2 instances of having to wait over 30 minutes for the shuttle as well.”