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Heeton Concept Hotel City Centre Liverpool

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Royal Albert Dock

Choose dates to view prices

Photo gallery for Heeton Concept Hotel City Centre Liverpool

Reception
Desk, free WiFi, bed sheets
Exterior
Superior Quadruple Room | Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Heeton Concept Hotel City Centre Liverpool, in downtown Liverpool, offers modern comfort and practicality. Enjoy drinks at the bar, dine at the restaurant, and stay connected with in-room WiFi. Visitors consistently praise the attentive, helpful staff.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • 24/7 front desk
  • Free WiFi

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room (King)

Desk, free WiFi, bed sheets

Room (King)

8.2 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (King - Disability Access)

Desk, free WiFi, bed sheets

Room (King - Disability Access)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Desk, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Desk
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Desk, free WiFi, bed sheets

Superior Quadruple Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Desk
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About the neighborhood

Map
James Street, Liverpool, England, L2 7PQ

What's nearby

  • Cavern Club - 4 min walk - 0.3 miles
  • Liverpool Pier Head Ferry Terminal - 4 min walk - 0.3 miles
  • Liverpool ONE - 5 min walk - 0.3 miles
  • Royal Albert Dock - 6 min walk - 0.4 miles
  • ACC Liverpool - 12 min walk - 0.7 miles

Getting around

  • Liverpool James Street Station - 1 min walk
  • John Lennon Airport (LPL) - 27 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪The Captain Alexander (Wetherspoon) - ‬1 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Meet Argentinian Restaurant - ‬2 min walk
  • ‪San Carlo - Liverpool - ‬3 min walk

About this property

Heeton Concept Hotel City Centre Liverpool

Hotel near Cavern Club
Located close to Liverpool Town Hall and Port of Liverpool Building, Heeton Concept Hotel City Centre Liverpool has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • Express check-out, express check-in, and multilingual staff
  • Tour/ticket assistance, a 24-hour front desk, and a vending machine
  • Luggage storage and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 154 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, limited housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (GBP 19.20 per day); discounts available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 19.20 per day (5249 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Days Inn Hotel Liverpool City Centre
Days Inn Liverpool City Centre
Days Inn City Centre Liverpool Hotel Liverpool
Days Inn Liverpool City Centre Hotel
Days Inn Liverpool City Hotel

Frequently asked questions

Is Heeton Concept Hotel City Centre Liverpool pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Heeton Concept Hotel City Centre Liverpool?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 20 (subject to availability).

What time is check-out at Heeton Concept Hotel City Centre Liverpool?

Check-out is at 11 AM. Late check-out is available for GBP 20 (subject to availability).

Where is Heeton Concept Hotel City Centre Liverpool located?

Located in Liverpool City Centre, this hotel is within a 5-minute walk of Port of Liverpool Building, Museum of Liverpool, and Liverpool Town Hall. Cavern Club and Cunard Building are also within 10 minutes. Liverpool James Street Station is only a 2-minute walk and Moorfields Station is 8 minutes.

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Heeton Concept Hotel City Centre Liverpool Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 416 out of 1004 reviews
Rating 8 - Good. 380 out of 1004 reviews
Rating 6 - Okay. 133 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Hala

Disliked: Staff & service
Excellent location
Stayed 2 nights in Sep 2025

10/10 Excellent

emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious rooms and friendly staff made for a great stay, would recommend this hotel as central for night out/ shopping trip
Stayed 1 night in Sep 2025

10/10 Excellent

Purcell

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay though there weren't any amenities. Yet, the hotel was located in walking distance from everything I needed. Shops, pubs, restaurants, tourist attractions, cab pick up srea right in front. It was a great stay.
Stayed 6 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuce and clean. Comfortable bed. What more could you need! Great location for the docks and city centre. Parking a short walk away but not too far.
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jun 2025

8/10 Good

Masayo

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, good location.
Stayed 1 night in Jun 2025

8/10 Good

Erin

Liked: Staff & service, amenities, property conditions & facilities
Location was excellent, within walking distance to everything we wanted to see. We booked a room with a queen bed and was given a room with two twin beds pushed together. The room wasn’t the cleanest but had everything we needed apart from a microwave. I would recommend to anyone looking for an affordable stay in central Liverpool.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for hotel. Good sized, well appointed rooms. Lots of eating options close by.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean comfortable room. Great location
Stayed 4 nights in May 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for both Liverpool city centre and Albert Docks. Staff were friendly and room was comfortable and clean.
Stayed 1 night in Mar 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Sep 2025

2/10 Terrible

Woo Chul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
3 of us all got beaten by bedbugs Itches all night. Had to rush to pharmacy to buy pill and creams No compensation except refund. Pain was all on us.
Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort

Central Liverpool Location

In a central location yet very quiet with a large room. The decor is a little tired but overall not a bad place to stay.
Stayed 1 night in May 2025

10/10 Excellent

SHOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and comfortable room
Stayed 1 night in Mar 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great location

Welcomed with a smile. We left our bags with them until check in. The room was clean and the bed was comfortable. Its in a great location for The Albett Docks and Liverpool 1. We didn’t eat there as we were meeting friends but otherwise we would have done as we heatd other guests saying the foid was good.
Stayed 1 night in Jul 2025

8/10 Good

Promma

Liked: Staff & service
Disliked: Amenities
The only thing we liked was its location; close to shopping center, train station, and restaurants. However, we didn't received any upgrade as a VIP Access. The hotel was not well maintained; awkward smell, stained carpet, iron marks on floor and clogged drainage at the bathroom sink. We stayed only 1 night for the Liverpool FC game so we didn't mind much.
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and we really enjoyed our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very nice clean tidy place and the staff were really helpful and friendly
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good but noisy

Lovely except broken lift made loud banging noise all night
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view, room and staff

Great hotel, customer service was friendly
Stayed 1 night in May 2024

10/10 Excellent

murali

Liked: Staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Not the first or last time i’ll be staying here.. ideal location
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Staff & service
Comfortable, affordable, convenient to many noce restaurants and Beatles exhibits.
Stayed 1 night in Aug 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple weekend away

Lovely hotel, clean, ideal location, staff very friendly and helpful would definitely stay again.
Stayed 2 nights in Aug 2023

8/10 Good

valentine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall but need to attend to tiny details

Rooms were clean and properly prepared for my stay. A bedside light switch seemed to have had a missing knob but was a minor issue. More impactful to my comfort was that I didn't get a fridge in my room, but I did not really need it. Overall was a good experience.
Stayed 2 nights in Apr 2025

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